Tile Care Myths

When it comes to keeping tile floors clean and beautiful, most homeowners think they’ve got it all figured out. A quick mop, a splash of vinegar, maybe a “miracle” cleaner from the grocery store — and done. Right?

Not so fast.

Many popular tile care “tips” are actually doing more harm than good. In fact, following the wrong advice can slowly dull your floors, damage your grout, and shorten your tile’s lifespan.

We’ve seen it all — from discolored grout to etched tiles — caused by simple cleaning myths. Let’s bust a few of the biggest ones and help you keep your floors shining for years to come.

Myth #1: Vinegar and Bleach Are Great Tile Cleaners

They’re not.
While vinegar and bleach might make your floors look cleaner at first, they’re actually too harsh for many types of tile and grout. Vinegar’s acidity can etch natural stone tiles like marble, travertine, or limestone, leaving dull spots and damage that can’t be “mopped away.”
Bleach, on the other hand, can weaken grout and cause it to crumble over time.

The truth: Use a pH-neutral cleaner made specifically for tile and grout. It cleans effectively without damaging the surface.

Myth #2: Sealing Tile Is Optional

This one’s tricky — because it depends on your material. While ceramic and porcelain tiles are nonporous and don’t need sealing, the grout between them definitely does. Grout is porous, which means it easily absorbs moisture, dirt, and spills — leading to dark stains and mold growth.

The truth: Sealing your grout (and natural stone tiles) helps protect against stains and keeps your floor looking cleaner, longer.

Myth #3: You Can Use the Same Cleaner for All Surfaces

One-size-fits-all doesn’t work for tile care. Products that are fine for ceramic might be too strong for marble, and some “all-purpose” cleaners leave residue that attracts dirt.

The truth: Always read the label and make sure your cleaner matches your tile type. When in doubt, ask your PROS — for recommendations.

Myth #4: A Quick Mop Is Enough

If you’re only mopping, you’re not really cleaning your floors. Mopping can spread dirt and grime around and push debris into grout lines. In fact, dirty mop water is one of the biggest causes of dirty grout lines.

The truth: Regular professional deep cleaning and restoration removes embedded grime and restores your tile’s natural luster — something even the best mop can’t do.

Myth #5: Professional Cleaning Is Just for “Problem Floors”

Many homeowners think they only need professional help when their tile looks beyond saving. But waiting until your floors are in bad shape means more costly repairs later.

The truth: Professional maintenance isn’t just for restoration — it’s preventive care. Routine cleaning and sealing protect your investment and extend the life of your floors.

The Bottom Line

Caring for your tile the right way isn’t about working harder — it’s about knowing better. By ditching these common myths, you can preserve the beauty, shine, and strength of your floors for decades.

We specialize in tile and grout cleaning, sealing, and restoration services. Whether your floors are dull, stained, or just need a refresh, our expert technicians can bring them back to life safely and effectively.

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By Deborah Shaw-Nelson. This article is one of a series of Caring For It™ articles written and published on behalf of Surface Care PRO Partners.

Your tile has something to say… and it’s not holding back.

Ever wonder what your tile and grout would tell you if it could? We’ve got a little inside information on what you might hear.

“Seriously? Shoes in the House?”

That’s right—your tile is officially staging an intervention. Every time you march across the floor in muddy boots or sandy sneakers, your poor tile cringes. Dirt gets ground into grout lines, and grit acts like sandpaper, slowly scratching and dulling the surface. It’s not just a mess—it’s long-term wear and tear.

Pro tip: A no-shoes policy or a few well-placed doormats can go a long way toward keeping your tile happy (and scratch-free).

“Soap Scum Is NOT a Spa Treatment.”

Your shower tile wants to talk about the layers of soap scum and hard water residue it has been collecting like badges of neglect. That “foggy look” isn’t a vibe—it’s a cry for help.

Pro tip: Regularly clean shower tile with a pH-neutral cleaner and a soft cloth or sponge. Bonus points for squeegeeing after each use. Your tile will thank you—probably with more sparkle and less sass.

“Grout Isn’t Supposed to Be *That* Color…”

Your tile is deeply concerned about what used to be bright white grout, now sporting an alarming shade of gray (or possibly black). Tile is the showstopper, sure, but grout is the unsung hero—and right now, it’s under serious stress.

Pro tip: Invest in a good grout cleaner or call in your PRO for deep cleaning and resealing. Clean grout makes the whole floor look brand-new. It’s basically grout therapy.

“I’m Tile, Not a Cutting Board.”

If you’re chopping veggies directly on your kitchen countertop tile, your tile is currently filing a complaint. While tile is tough, it’s not immune to chips, scratches, or damage from knives and heat.

Pro tip: Use cutting boards and trivets. You’ll protect your tile and keep your counters looking beautiful. Bonus: your knives will last longer too.

“One Word: Sealer.”

Your tile would like to remind you that sealing isn’t optional. If you have natural stone or porous tile, skipping sealer is like heading into a storm without an umbrella—everything gets soaked, stained, or worse.

Pro tip: Depending on your tile type, resealing every 1–2 years helps prevent stains and damage. It’s like armor for your tile.

Show Your Tile Some Love

At the end of the day, your tile doesn’t ask for much—just a little routine care, attention, and a break from your dirtiest habits. Keep it clean, keep it sealed, and keep the shoes off. Do that, and your tile will keep shining (and stop silently judging your grout neglect) for years to come.

Pro tip: Look, we get it—you’ve tried the elbow grease, the homemade concoctions, even the toothbrush method. But if your grout still looks like it’s been through a mud wrestling match, or your tile has lost its will to shine, it’s time to call in a professional. Your PRO has the tools, training, and magical powers (okay, just really good equipment) to deep clean, restore, and reseal without wrecking your surfaces. Consider it a spa day for your tile—with zero judgment and plenty of sparkle.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

How to Fix Dirty, Stained Grout

When your grout gets dirty, it can make your entire floor or shower wall look grimy. We understand how frustrating it is to constantly scrub your grout only to see the dirt return. If this sounds familiar, you’re not alone—and there are solutions.

Common Causes of Dirty Grout

• Porous Material: Grout is naturally porous, which means it easily absorbs dirt, spills, and moisture.
• Improper Sealing: If your grout hasn’t been sealed properly (or at all), it’s vulnerable to staining and discoloration.
• High Traffic Areas: Kitchens, hallways, and bathrooms see heavy use, which can grind soil into your grout lines.
• Mopping Mistakes: Dirty mop water is one of the biggest reasons grout gets dirty! Dirty mop water often spreads grime into grout lines instead of cleaning them.

Fixes That Work

• Routine Cleaning: Use a pH-balanced tile and grout cleaner for effective results.
• Update Cleaning Habits: Use clean water when mopping and avoid bleach-based cleaners that can degrade grout over time.
• Use Doormats and Rugs: In high-traffic areas, rugs and mats reduce the amount of dirt reaching your floors.
• Have your Grout Sealed or Color Sealed: A quality grout sealer forms a protective barrier that resists moisture and staining. Color sealing is a complete game changer. With it, you can even change the color of your grout, and it protects from mold, mildew, staining, and creates a uniform, pristine appearance that lasts for years with simple damp mopping.

When to Call Your PRO

If your grout remains dirty despite regular cleaning, or if you’re dealing with mold, deep stains, or crumbling grout, it’s definitely time to consult your tile and grout restoration PRO. As experts, we have commercial-grade tools and cleaners that go beyond DIY methods. We can also reseal, color seal, or even regrout your tile properly, ensuring long-lasting cleanliness.

Grout that stays dirty isn’t just an eyesore—it can harbor bacteria and shorten the life of your tile. With the right maintenance routine and a little preventative care, your grout can stay clean and your tile can shine like new for years to come.

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By Sharon Koehler. This article is one of a series of Caring For It™ articles written and published on behalf of Surface Care PRO Partners.

BATHROOM TILES MOLD, STAINS, COSTLY REPAIRS

Avoid these surprisingly common issues that lead to mold, stains, and costly repairs.

Tile is a popular choice for bathrooms because it’s stylish, durable, and easy to clean. However, even the best tile job can fall victim to common installation and maintenance mistakes. These missteps may not seem serious at first, but can quickly lead to mold growth, unsightly staining, and expensive repairs. At Surface Care PROS we want you to be aware of five tile mistakes to watch out for —and why they are important.

1. Skipping WaterproofingWithout a proper waterproof barrier beneath the tile, water can seep into the walls or subfloor. Over time, this leads to mold, mildew, and even structural damage. A waterproof membrane is essential to protect what’s behind the tile.

2. Using the Wrong GroutNot all grout is created equal. Using the wrong type can result in cracks, stains, or premature wear. For example, sanded grout is ideal for wider joints, while unsanded grout suits narrow ones. In high-moisture areas, epoxy grout offers greater durability and stain resistance. Matching the grout type to the tile and environment is key. Sanded grout should never be used for natural stone tiles.

3. Ignoring Expansion GapsTiles expand and contract with changes in humidity and temperature. If they’re installed tightly without space to move, they can push against each other, causing buckling or cracking. Tile projects should have small gaps at the perimeter and in strategic places, filled with flexible caulk or expansion joints, to absorb movement.

4. Poor Surface PreparationTile needs a clean, flat, and stable base to adhere properly. Installing over uneven or dirty surfaces leads to tiles popping off, cracking, or shifting. Skipping surface prep to save time is a costly mistake that often results in a full reinstallation.

5. Neglecting SealantGrout and many natural stone tiles are porous, meaning they absorb moisture and stains if left unsealed. Sealant acts as a protective barrier, but it wears off over time. Failing to apply and reapply sealer as needed leaves grout lines vulnerable to mold and discoloration.

When to Call Your PRO

If your bathroom tiles are cracking, lifting, or showing signs of water damage, it’s time to call in expertise. As a PRO, we can evaluate the issue, perform necessary repairs or complete restoration, and ensure your tile surfaces enhance your décor and your home.

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By Sharon Koehler. This article is one of a series of Caring For It™ articles written and published on behalf of Surface Care PRO Partners.

CARING FOR TILE AND GROUT

WHICH MATTERS MORE, TILE OR GROUT?

(Spoiler alert: it’s not just about what shines.)

When it comes to keeping your floors and showers looking sharp, tile usually gets all the love. After all, it’s what you see—the glossy, beautiful surface underfoot or surrounding your shower. But there’s a behind-the-scenes hero that often gets overlooked: grout.

Sure, sparkling tile is great, but ignoring grout can lead to dirty, discolored lines, loose tiles, and even sneaky mold parties in your bathroom. So what matters more—tile or grout? Let’s break it down.

Why Tile Maintenance Still Matters

Tile is your first impression—ceramic, porcelain, or natural stone. It takes the hits from daily life: muddy shoes, shampoo spills, pet zoomies, and more. Regular sweeping, mopping, and gentle scrubbing help maintain its finish and prevent wear. Natural stone tiles also need periodic sealing to resist staining.

Why you should care:

• Maintains shine, color, and curb appeal
• Prevents surface wear and scratches
• Keeps your floors and walls looking fabulous

Why Grout Deserves More Credit

Grout fills the gaps between tiles and holds the whole look together—literally. But here’s the thing: grout is porous, and when left unsealed or improperly cleaned, it soaks up moisture, dirt, soap scum, and bacteria like a sponge. In bathrooms and showers especially, this makes grout a prime hangout for mold and mildew—not exactly the kind of guests you want.

Why grout maintenance matters:

• Helps prevent mold and mildew—when properly sealed
• Reduces staining and discoloration
• Keeps tiles firmly in place
• Protects your walls, floors, and what’s underneath from water damage

Don’t Forget the Shower!

Grout problems aren’t just for floors. In showers, grout gets hit with daily blasts of moisture and soap. That’s a perfect recipe for discoloration and mold unless you clean and seal it regularly. If your shower grout has gone from white to “what happened?”—it’s time for some love.

The Real Danger of Ignoring Grout

When grout starts to break down, things go south fast. Cracking, crumbling, water infiltration, loose tiles, and hidden damage behind walls or under floors—no fun at all. Even worse, mold in grout isn’t just unsightly; it can trigger allergies and respiratory issues. Definitely not part of the spa experience you were going for.

So… Which Matters More?

Let’s be real: both tile and grout need maintenance. However, grout is more vulnerable and causes more serious problems if you ignore it. Think of tile as your home’s smile—grout is the gums. Nobody skips the dentist, right?

Grout Color Sealing: The Secret Weapon

Want a dramatic refresh without ripping everything out? Enter grout color sealing. Not only can it change the color of your grout (yes, from grimy beige to modern charcoal!), but it also seals the surface to resist stains, moisture, and—you guessed it—mold and mildew.

Top benefits of color sealing:

• Long-lasting protection—years, not months
• Built-in mildewcides for ongoing defense
• Makes grout easier to clean and maintain
• Custom color options for a whole new look

It’s like giving your tile and grout a makeover and a bodyguard.

Tips to Keep Tile and Grout Looking Great

• Clean weekly with a pH-neutral cleaner
• Avoid harsh chemicals that break down grout
• Reseal grout every 1–2 years, or
• Get a grout color seal for long-term protection
• Schedule professional cleaning every 12–18 months

Final Thoughts

Tile may steal the spotlight, but grout is the one doing the hard work. Take care of both, and your floors, showers, and walls will stay beautiful, durable, and healthier for years to come. Need help getting things back in shape? Call your PRO for deep cleaning or grout color sealing—and give your tile a second chance to shine (without the moldy baggage).

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By Sharon Koehler. This article is one of a series of Caring For It™ articles written and published on behalf of Surface Care PRO Partners.

When it comes to keeping your home or business looking fresh and clean, tile and grout often get overlooked. Mopping might make the surface appear clean, but over time, dirt, grime, and bacteria seep deep into grout lines — leaving them discolored and dull. That’s where professional tile and grout cleaning steps in. And yes, it’s absolutely worth every penny. Here’s why:

Deep Cleaning You Just Can’t DIY

Store-bought cleaners and scrubbing by hand can only do so much. Grout is porous — it absorbs everything from spills to dirt tracked in on shoes. Over time, even frequent mopping can push grime deeper into the lines.

Professional tile and grout cleaners use commercial-grade equipment and powerful extraction systems to remove deep-seated dirt, bacteria, and mold — leaving your surfaces genuinely clean.

Restores the Original Look of Your Floors

Remember how your floors looked when they were new? Over time, discoloration and stains can dull their beauty. A professional tile cleaning not only brightens your tiles but also restores grout lines, making the entire area look refreshed and renewed — often like new.

Protects Your Investment

Tile is durable, but it’s not immune to wear and tear. Dirty grout can lead to breakdowns and even loosened tiles. With professional tile cleaning and grout sealing, you’re not just cleaning — you’re protecting your floors from long-term damage and expensive repairs.

Time-Saving and Stress-Free

Let’s face it — scrubbing tile and grout is one of the most tedious and labor-intensive household chores. When you hire a professional, you save hours of effort and avoid the mess and frustration. Plus, the results are far superior and longer-lasting.

Grout Sealing Adds Long-Term Protection

After a professional clean, grout should be sealed to lock out moisture, spills, and stains. This step is often skipped with DIY solutions but is a standard part of our professional services — giving your floors a longer-lasting clean and protection against future damage.

Healthier Indoor Environment

Mold, mildew, and allergens love to hide in dirty grout. A professional cleaning eliminates these contaminants, improving indoor air quality and reducing the risk of allergy and asthma flare-ups — especially in high-moisture areas like bathrooms and kitchens.

Boosts Home Value and Appeal

Whether you’re selling or just want to impress guests, professionally cleaned tile and grout can dramatically boost the visual appeal of your space. Clean floors suggest a well-maintained home — and that never goes unnoticed.

Final Thoughts

While DIY solutions may seem more budget-friendly, they simply can’t match the results, protection, and peace of mind that come with hiring a professional. When you invest in professional tile and grout cleaning, you’re not just paying for a service — you’re investing in the longevity, beauty, and health of your home or business.

Need a Trusted Tile Cleaning Expert?

Our experienced team specializes in professional tile and grout cleaning and grout sealing services that restore your surfaces and protect them for the long haul. Contact us today to schedule your service or get a free estimate.

Have questions? We’re happy to help you decide what’s best for your floors. Reach out to our team for expert advice.

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By Deborah Shaw-Nelson. This article is one of a series of Caring For It™ articles written and published on behalf of Surface Care PRO Partners.

TILE AND GROUT CLEANING

Having your tile and grout professionally cleaned is a smart investment for several reasons, offering both aesthetic and functional benefits.

Here’s why you should consider professional cleaning services for your tile and grout:

Improved Appearance:

Look around at your tile floors and surfaces. What do you see? Do you see stains? Are your grout lines the same color over here vs. over there?  Over time, tile and grout can accumulate dirt, grime, and stains that regular cleaning methods simply can’t remove. Professional cleaners use specialized equipment and cleaning solutions designed to break down and lift stubborn dirt and restore your surfaces to their original state of clean and pristine. This can make a significant difference, especially in high-traffic areas like kitchens and bathrooms where grime tends to build up more quickly. Your floors, countertops, and shower walls will look brand new with a deep, thorough cleaning.

Healthier Environment:

Grout especially can harbor harmful bacteria, mold, and allergens, particularly in areas with high moisture, such as bathrooms. Professional tile and grout cleaning services use industry-grade tools that can remove mold, mildew, and bacteria, improving the air quality in your home or business. This is particularly important for individuals with allergies, asthma, or other respiratory conditions. Professional deep cleaning eliminates hidden bacteria and germs, contributing to a healthier living space.

Grout Sealing is a Game Changer:

Grout is naturally porous, so it absorbs moisture and dirt over time, making it increasingly difficult to clean. Sealing your grout lines helps protect against future stains, keeping your surfaces cleaner and more durable. Grout Color Sealing is a true game changer: it not only seals the grout lines but also lets you restore a consistent color—or even switch from dark to light, or vice versa. A high-quality professional grout color seal also contains continuous-acting mildewcides and can last for years, ensuring your grout stays fresh and protected.

Time and Effort Savings:

Cleaning tile and grout thoroughly requires more than just scrubbing with a mop or rag. It’s a time-consuming task that involves specialized tools and techniques. Professionals not only have the right equipment but also the knowledge to do the job efficiently and effectively, saving you countless hours of frustration and effort.

Preservation of Tile and Grout:

By investing in professional cleaning, not only can you have a cleaner, healthier environment, you can also protect your surfaces from damage, and also keep them looking great, which can save you money on repairs or replacements in the long run.

Talk to your tile & grout cleaning PRO about your tile surfaces. It is very much worth the investment.

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By Sharon Koehler. This article is one of a series of Caring For It™ articles written and published on behalf of Surface Care PRO Partners.