If you have carpet in your home, you are certainly aware that at times there are challenges when it comes to keeping it clean.

As you try to clean the spot where the dog dropped a piece of pizza he stole from the trash, or where your child dropped a glass of grape juice, you might be wondering if stain protectant aka stain guard is right for you and your carpet.

Let’s take a look…

Pros of Stain Protectant on Carpet

1. Durability: Stain protectants create a barrier on the carpet fibers, making them more resistant to spills, dirt, and stains. This can significantly extend the life and looks of your
2. Ease of Cleaning: Carpets treated with stain protectants are much easier to clean. Spills can be wiped up quicker before they set into the fibers and create stains.
3. Looks & Appeal: Regular use of stain protectants can keep carpets looking newer for longer. This is particularly beneficial in high-traffic areas where carpets are more prone to wear and staining.
4. Allergy Reduction: By preventing dirt and allergens from settling deeply into the carpet fibers, making them easier to vacuum up, stain protectants can help create a healthier indoor environment.

 Cons of Stain Protectant on Carpet

1. Cost: The initial application of stain protectants can be expensive, particularly for larger areas or if you choose an eco-friendly or non-toxic treatment. This can be a deterrent for some homeowners or businesses with tight budgets.
2. Temporary Solution: Stain protectants are not permanent and may require reapplication every 6 to 12 months, depending on the amount of foot traffic and the type of carpet. This ongoing maintenance can add to the overall cost.
3. Chemical Concerns: Some stain protectants have chemicals that can be harmful to the environment or to individuals with allergy or chemical sensitivities. Choosing an eco-friendly or non-toxic choice can ease this issue but might come at a higher price point.
4. Effectiveness: The effectiveness of stain protectants can vary based on the type of carpet and the nature of the stain. Some protectants might not work as well on natural fibers like wool compared to synthetic fibers like nylon.

Stain protectants on carpets offer serious benefits, particularly in terms of durability, ease of cleaning, and maintaining appeal. However, the costs, need for reapplication, potential chemical concerns, and variable effectiveness are important considerations. Weighing these pros and cons can help in making an informed decision about whether or not to use a stain protectant on your carpet.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Causes and Solutions for Carpet Rippling aka Buckling

Carpet rippling, also known as buckling or wrinkling, is a common issue that can occur after cleaning a carpet. This phenomenon can be alarming, but understanding the causes and solutions can help address the problem.

Causes of Carpet Rippling

1. Moisture: During the cleaning process, the backing of the carpet can absorb moisture, leading to expansion and rippling.
2. Improper Installation: One of the primary reasons carpets ripple after cleaning is incorrect installation. If the carpet was not installed correctly, rippling can occur. This includes issues such as insufficient stretching during installation or using the wrong type of padding. A carpet that is not tightly secured to the tack strips is more prone to shifting and wrinkling.
3. Temperature and Humidity: Environmental factors like changes in temperature and humidity can cause the carpet fibers and backing to expand and contract. This is particularly true in regions with high humidity or if there are drastic changes in weather conditions.
4. Heavy Furniture: Moving heavy furniture across the carpet can cause it to stretch and ripple. This is often worsened after cleaning when the carpet is still slightly damp and more pliable.

How Carpet Rippling Goes Away

1. Material Properties: Carpets are designed to be flexible. The backing and fibers can expand when exposed to moisture and contract as they dry. This natural elasticity allows the carpet to return to its original shape once the moisture evaporates.
2. Tension and Weight: The weight of the carpet itself and the tension applied during installation can help the carpet settle back into place. Over time, as the carpet dries and the room returns to a stable temperature and humidity, the ripples can diminish.
3. Professional Intervention: Professional carpet cleaning and maintenance services are skilled at addressing rippling. Techniques such as hot water extraction are often followed by drying processes that minimize the risk of ripples.

Solutions to Carpet Rippling

1. Proper Drying: Ensuring the carpet is thoroughly dried after cleaning can help prevent or reduce rippling. More often than not, once the carpet is dry after cleaning, the ripples will go away.
2. Professional Stretching: The most effective solution for a continuously rippled carpet is to have it professionally re-stretched. Carpet stretching involves pulling the carpet tight and re-securing it to the tack strips along the edges. This process smooths out the ripples and restores the carpet to its original flat state.
3. Quality Installation: Prevention is always better than cure. Ensuring the carpet is installed correctly in the first place, with adequate stretching and proper padding, can prevent future rippling. Professional installation often includes a guarantee against issues like buckling.
4. Regular Maintenance: Regular vacuuming and avoiding excessive moisture can help keep the carpet’s integrity. When cleaning, it’s important to use the appropriate amount of water and ensure proper drying.

Carpet rippling after cleaning is a common but manageable issue. It is primarily caused by improper installation, moisture, and environmental factors. The rippling can go away naturally as the carpet dries and contracts back to its original shape. Professional re-stretching and ensuring proper installation and maintenance can help prevent and/or resolve this problem. Understanding the causes and solutions ensures carpets stay smooth, looking good, and long-lasting.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Filtration soil, aka soil filtration, refers to the dark, grayish lines that appear on carpets, typically along walls, under doors, around baseboards, or near HVAC vents.

This issue occurs when air-carrying pollutants pass through or across the carpet, leaving behind dirt, dust, and other airborne particles. The air, seeking an escape route, is often forced through small gaps, such as the space between the carpet and the baseboard or under closed doors. As the air passes through the carpet fibers, it deposits tiny particles of dust, pollen, smoke, and other contaminants, which gradually accumulate and darken the carpet over time.

The common sources of these pollutants include:

1. Cooking oils
2. Smoke from cigarettes or fireplaces,
3. Dirt from outside,
4. Pet dander, and even the
5. General dust found in homes.

Poor ventilation and the presence of HVAC systems that circulate air can worsen the problem, leading to more noticeable soiling.

Fixes:

Removing filtration soiling can be challenging, but it is possible with the right approach. Here are some methods to address the issue:

1. Professional Deep Cleaning: Professional carpet cleaning services often have specialized tools and cleaning solutions designed to tackle these stubborn stains.
2. Targeted Spot Cleaning: For less severe areas, a specialized filtration soil remover can be applied directly to the affected areas. These products are designed to break down the oily and particulate residue that causes the dark lines.
3. Regular Maintenance: To prevent the buildup of filtration soiling, frequent vacuuming, especially along the edges and near ventilation points, is crucial. Using high-efficiency particulate air (HEPA) filters in your vacuum cleaner can help capture finer particles.

What Not to Do:

When dealing with filtration soiling, avoid the following:

1. Using Harsh Chemicals: Over-the-counter carpet cleaners with harsh chemicals may damage the carpet fibers or cause discoloration, making the problem worse.
2. Scrubbing Vigorously: Excessive scrubbing can cause the fibers to fray or wear down, potentially spreading the soiling over a larger area and damaging the carpet’s appearance.
3. Ignoring the Source: Simply cleaning the carpet without addressing the root cause of the soiling, such as poor ventilation or gaps along the baseboards, will result in the stains reappearing over time.

Preventive measures, combined with careful cleaning and regular maintenance, are the key to keeping carpets free from filtration soiling and extending their lifespan.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

As carpet cleaning professionals, when our customers ask questions, cleaning related or not, we try to answer, using all our carpet knowledge, gained from years of experience. Lately, a hot topic seems to be damaged (torn) carpet and what can be done to fix it and prevent it in the future. So, we thought we might give you some hints and tips on this issue.

Discovering a tear or hole in your carpet can be alarming, especially if it’s in a highly visible area. Whether it’s due to accidental damage, pet claws, or general wear and tear, dealing with the damage promptly can prevent it from worsening and prolong the lifespan of your carpet. Here’s what you can do if you find a tear or hole in your carpet:

1. Determine the Damage: Before taking any action, carefully examine the extent of the damage. Is it a small tear or a larger hole? Understanding the severity will help decide the proper repair method.
2. Trim Loose Fibers: If the tear has resulted in loose fibers sticking out, carefully trim them with scissors to prevent further unraveling. Be cautious not to cut too close to the carpet backing, as this could weaken the structure.
3. Save Excess Material: If you have any leftover carpet from the original installation, save it for repairs. Having matching material on hand will ensure a seamless repair job.
4. Patch the Area: For small tears or holes, consider patching the damaged area using a piece of matching carpet. Cut a patch slightly larger than the damaged area and carefully insert it into place. Use carpet adhesive or double-sided carpet tape to secure the patch in position.

FYI: If you use leftover carpet from the original installation, it may not match 100% in the beginning. It will be bright and new, while the surrounding carpet isn’t. There are 2 things to help combat this: wait for the patched area to get some wear and tear on it, or get your carpet cleaned so it more closely matches the patch.)

5. Use a Repair Kit: Many hardware stores offer carpet repair kits having all the necessary tools and materials for DIY repairs. These kits typically include adhesive, a seam roller, and patching material, making it easier to mend minor carpet damage.
6. Seek Professional Help: If the damage is extensive or if you’re unsure about tackling the repair yourself, it’s best to seek assistance from a professional carpet repair technician. They have the ability and specialized equipment to seamlessly repair tears, holes, and other carpet imperfections.
7. Consider Replacement: In cases where the damage is extensive or if your carpet is nearing the end of its lifespan, replacement may be the most practical solution. Consult with a carpet installer to explore replacement options that best suit your needs and budget.
8. Prevent Future Damage: Once the repair is complete or if you opt for replacement, take proactive measures to prevent future damage. Trim pet nails regularly, avoid dragging heavy furniture across the carpet, and use protective pads underneath furniture legs to distribute weight evenly.

By dealing with tears and holes in your carpet promptly, you can restore its appearance and functionality, ensuring years of enjoyment and comfort in your home.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Carpet beetles, small and inconspicuous insects, may seem harmless at first glance, but they can wreak havoc on your carpets and other household items if left unchecked. These pests are known for their uncontrolled appetite for natural fibers such as wool, silk, fur, and feathers. Despite their name, they don’t only infest carpets but can also inhabit other textiles, upholstery, clothing, and even food products.

Carpet beetles typically invade homes through openings around windows and doors, as well as through vents and utility pipes. Once inside, they lay their eggs in dark, out-of-the-way areas such as under furniture, along baseboards, and in carpet fibers. The larvae, which are the most destructive stage of carpet beetle life cycle, hatch from these eggs and begin to feed on organic materials within the home.

Infestations often go unnoticed until damage becomes noticeable. Signs of carpet beetle activity include irregular holes in fabrics, shed skins, and fecal pellets resembling grains of sand.

To effectively eradicate carpet beetles from your home, a combination of preventive measures and targeted treatments is necessary.

Here are some steps you can take:

1. Vacuuming: Vacuum your carpets, rugs, and upholstery often, paying special attention to areas where debris tends to accumulate. This helps remove eggs, larvae, and adult beetles, reducing the likelihood of infestation.
2. Seal Entry Points: Seal any gaps or cracks around doors, windows, and utility openings to prevent carpet beetles from entering your home.
3. Reduce Clutter: Decluttering your living space cuts hiding spots for carpet beetles and makes it easier to spot signs of infestation.
4. Wash and Dry Clothing: Launder clothing, bedding, and other washable fabrics regularly in hot water and dry them on high heat to kill any eggs or larvae present. Not all fabrics or clothes can tolerate hot water and high heat. These may need to go to the dry cleaner.
5. Store Items Properly: Store infrequently used clothing, blankets, and other textiles in airtight containers or garment bags to protect them from carpet beetles.
6. Use Insecticides: Consider using insecticides labeled for carpet beetle control in areas where infestations are severe. Follow all safety instructions and precautions provided on the product label.
7. Professional Help: If infestations persist despite your efforts, seek help from a pest control professional who can assess the situation and recommend proper treatment options.
8. More professional Help: If you used any kind of pesticide or insecticide on your carpet to resolve the situation, have your carpets cleaned. Residue from the chemicals can attract and capture dirt and debris, making your carpets look old and worn.

By following these guidelines, you can prevent and address carpet beetle infestations, protecting your carpets and other fabric items from damage. Consistent maintenance is the key to keeping these unwanted pests at bay.

FYI:

• Carpet beetles are found all over the U.S and the world but are more prevalent in warmer climates.
• While they prefer natural fibers like wool, cotton or silk, they will feast on synthetic fibers as well.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Stretched carpet is a common issue. However common it may be, it can be dangerous. Those wrinkles, ripples, and bulges can become trip, slip, and fall hazards. Here is what causes the problem and what to do about it.

Stretched carpet is a common issue seen in homes and commercial spaces alike. It occurs when the carpet fibers become loose and pull away from the backing, resulting in wrinkles, ripples, or bulges across the surface.

Several factors contribute to carpet stretching, including improper installation, heavy foot traffic, excessive humidity, and changes in temperature. Understanding the causes can help prevent recurrence and help find effective solutions.

Improper installation is a primary cause of stretched carpet. When carpet is installed without sufficient tension or using inadequate tools, it is prone to stretching over time. Additionally, incorrect seam placement or improper padding can worsen the problem. High levels of foot traffic can also contribute to carpet stretching, as constant pressure on the fibers can cause them to loosen and shift over time.

Humidity and temperature changes can further aggravate carpet stretching. Moisture in the air can weaken the carpet fibers and backing, making them more susceptible to stretching. Likewise, changes in temperature can cause the carpet to expand and contract, leading to wrinkles and bulges.

Fortunately, there is more than one way to fix stretched carpet and restore its appearance and functionality. One common approach is to re-stretch the carpet using a power stretcher. This involves pulling the carpet tight and re-securing it to the tack strips along the edges of the room. Professional carpet installers typically use this method to ensure a tight, smooth finish.

For smaller areas of stretching, a knee kicker may suffice. This tool allows for manual stretching of the carpet in localized areas, such as near doorways or corners. However, it may not provide as tight a fix as a power stretcher.

In some cases, it may be necessary to replace the carpet padding to address underlying issues contributing to stretching. Damaged or worn padding can reduce the carpet’s support and increase stretching problems. By replacing the padding, homeowners can provide better support for the carpet and prevent future stretching.

Regular maintenance can also help prevent carpet stretching. Vacuuming regularly to remove dirt and debris can reduce wear on the carpet fibers. Periodic carpet cleaning can also help with dirt and debris removal. Using furniture pads and area rugs can distribute weight more evenly and protect high-traffic areas.

Stretched carpet is a common issue. However common it may be, it can be dangerous. Those wrinkles, ripples and bulges can become trip, slip and fall hazards. By understanding the causes and implementing proper fixes, such as re-stretching or replacing padding, homeowners can reduce the risk of accidents and restore their carpet’s appearance and prolong its lifespan.

As carpet care experts, we are sometimes asked about viscose rugs… yeah or nay? Pros and cons…? And how to care for them…?

Viscose rugs, also known as art silk or rayon rugs, have gained popularity as an affordable alternative to pricier natural fibers. These rugs are made from viscose, a semi-synthetic fiber derived from wood pulp or cotton linters (short fibers /fuzz) found around cotton seeds).  While they boast a luxurious sheen and silky feel, understanding the pros and cons of viscose rugs is important before deciding to incorporate them into your home decor.

Pros:

• Looks: One of the primary attractions of viscose rugs is their visual appeal. They mimic the luxurious look and feel of silk at a fraction of the cost, making them an excellent choice for those seeking an elegant touch to their interiors.
• Soft Texture: Viscose rugs are known for their soft and silky texture, providing a comfortable and inviting surface for both feet and hands. This quality makes them an ideal choice for areas where comfort is a priority, such as bedrooms and living rooms.
• Versatility: Viscose fibers can be easily dyed, allowing for a wide range of color options. This versatility helps homeowners to find a rug that complements their existing decor or serves as a focal point in the room.
• Affordability: Compared to natural fibers like silk or wool, viscose rugs are more budget friendly. This affordability makes them an attractive choice for those looking to enhance their home decor without breaking the bank.

Cons:

• Durability Issues: Viscose rugs are not as durable as rugs made from natural fibers. They are prone to wear and tear, crushing, and matting, especially in high-traffic areas. This makes them less suitable for spaces with heavy foot traffic.
• Moisture Sensitivity: One significant drawback of viscose rugs is their sensitivity to moisture. They can easily absorb water, leading to discoloration, warping, or mold growth. It is essential to keep them away from damp environments and avoid using them in areas prone to spills.
• Cleaning Challenges: Cleaning viscose rugs requires extra caution. They are not as resilient to stains as other materials, and traditional cleaning methods may damage the fibers. A professional carpet cleaner experienced with viscose rugs is essential for optimal outcomes.
• Not Eco-Friendly: While derived from natural sources, the manufacturing process of viscose involves the use of chemicals, which can have environmental implications. Additionally, the production process may not be as sustainable as some natural fibers.

The bottom line is, viscose rugs offer a cost-effective way to bring luxury and style to your home, but their susceptibility to damage and moisture requires careful consideration. Balancing their aesthetic appeal with the practical aspects of maintenance and durability is key to making an informed decision for your interior decor.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Help! I Have Stiff Carpet

We know when you first had your carpet installed, it was plush and soft. You enjoyed sitting and walking barefoot on it. Now however, it is stiff and possibly even crunchy in places. Nobody likes that. Let’s take a look at what causes stiff carpet and how to fix it.

What causes a soft carpet to become stiff and hard?

There are actually several reasons your carpet may become stiff:

• Accumulation of dirt, residue, and debris – The buildup of dirt, debris, and residues within the carpet fibers can cause this problem. Over time, foot traffic, spills, and other contaminants can build up, creating a layer that stiffens the carpet. This accumulation can also attract more dirt, making the problem progressively worse.
• Harsh chemicals – Harsh chemicals used to remove a spill or stain are harder to remove from the carpet and may leave behind a residue that holds onto dirt, creating the stiff carpet feel.
• Stains – The presence of stubborn stains is another contributing factor to this issue. Spills and stains can leave behind residues that harden over time, making the affected areas feel stiff and crunchy.
• Improper DIY cleaning methods – DIY carpet cleaners are not as powerful as professional cleaning equipment and can leave chemical residue behind that can stiffen your carpet.

The good news is, there is a fix for stiff carpet: A good, thorough deep- cleaning.

Is this a good DIY project?

Unfortunately, no, for this issue, DIY is not a good idea. These are just two of the reasons you should not DIY this project.

• Professional equipment is much more powerful than DIY equipment and can remove much more of the dirt and cleaning agents that may be used in the cleaning process.
• DIY equipment is not always properly maintained, not always through any fault of the company. Sometimes people return equipment that they misused or broke and don’t say anything, making it a problem for the next user, which could be you.

A thorough deep cleaning by a professional is the best answer to a stiff carpet problem. A stiff carpet can result from the accumulation of dirt, residues, and stains over time. Professional cleaning is designed to address these issues effectively. By deep cleaning the carpet fibers, removing stubborn stains, and using proper cleaning agents, professionals can bring back the softness and flexibility of your carpet, enhancing its overall look and feel.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

We love our pets, dogs, cats, ferrets, birds, etc. They bring us laughter and joy. They console us when we are sad and stay by our sides when we are sick. Unfortunately, they can’t talk to us and tell us what they need. So, sometimes, accidents occur.

Pet urine stains and odors on carpets can be a common challenge for pet owners. Whether you have a new puppy still in the process of house training or an older pet with occasional accidents, it’s essential to address urine stains promptly to prevent long-term damage and lingering smells.

One of the primary concerns with pet urine is that it can seep into the carpet fibers and, if not properly treated, can lead to permanent staining and unpleasant odors. Here are some effective steps to tackle pet urine stains and smells on carpets:

1. Act Quickly: The sooner you address a pet urine accident, the better. Blot the urine with paper towels or a clean cloth to absorb as much liquid as possible. Avoid rubbing the stain, as it can push the urine deeper into the carpet.
2. Apply the Cleaning Solution: Enzymatic pet stain cleaners are excellent for pet stains and odors. These cleaners contain bacteria and enzymes that break down the components of urine, effectively eliminating both stains and odors.
3. Finish with Baking Soda: Once the area is mostly dry, sprinkle baking soda over the stain. Baking soda not only helps absorb remaining moisture but also neutralizes odors. Leave it on the carpet for several hours or overnight.
4. Vacuum the Area: After the baking soda has had time to work its magic, vacuum the treated area thoroughly. This will help remove the baking soda along with any remaining odor.
5. Professional Cleaning: For stubborn stains or persistent odors, professional carpet cleaning services may be necessary. Professional cleaners have the expertise and equipment to deep clean carpets and remove tough stains.
6. Preventive Measures: To avoid future incidents, make sure your pet has regular bathroom breaks and is properly trained. Use pet-friendly deterrent sprays to discourage repeat accidents in specific areas.

Dealing with pet urine stains and odors on carpets requires quick action and the right cleaning techniques. By following these steps and maintaining preventive measures, you can keep your carpets clean and free from the lingering effects of pet accidents. For more information, see our Carpet Care Guide.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.

Protecting your carpet throughout the year is essential to ensure it remains clean and pristine despite increased foot traffic, holiday decorations, pets, weather, and potential spills that happen as the year passes. Birthday parties, graduations, monsoon weather events, wet, dirty pets and various other events can have a damaging effect on your carpet. Here are various tips to safeguard your carpet and maintain its quality throughout the year.

• Strategic Rug Placement: Utilize rugs or runners in high-traffic areas to act as a protective layer for your carpet. Placing rugs in entryways, hallways, and areas prone to heavy use can prevent direct contact with shoes and potential stains.
• Shoe-Free Home Policy: Implement a shoe-free policy to minimize the amount of dirt, moisture, and debris tracked onto your carpet. Provide a designated area for shoes near the entrance to encourage guests to remove their footwear.
• Regular Vacuuming: Increase the frequency of vacuuming prior to and during  gatherings and other events to remove dirt, crumbs, and other debris. Regular vacuuming helps prevent these particles from embedding deep into the carpet fibers.
• Immediate Stain Treatment: Accidents happen, especially during gatherings and events. Have a stain removal plan in place and address spills immediately. Blot stains with a clean cloth or paper towel without rubbing, as rubbing can push the stain further into the carpet.
• Protective Furniture Pads: Place felt or plastic pads under furniture legs to prevent them from damaging or crushing the carpet fibers. This will also make it easier to move furniture when rearranging rooms for seating and/or decorating.
• Cautious Decoration Installation: Be careful when installing event or holiday decorations to avoid causing damage to the carpet. Utilize non-damaging methods like hooks or clips that won’t tear or pull at the carpet fibers.
• Limit Food and Drink in Carpeted Areas: To prevent accidental spills, establish designated eating areas away from carpeted spaces. Use trays or tablecloths to contain crumbs and spills, minimizing the risk of them reaching the carpet.
• Regular Professional Cleaning: Consider scheduling a professional carpet cleaning before and after any planned gathering. This deep cleaning can remove embedded dirt, stains, and refresh the carpet’s appearance.
• Pet Precautions: If you have pets, be mindful of their presence and the potential for accidents. Keep pet-specific stain removers readily available to tackle any accidents promptly. Refer to immediate stain treatment if they track in any mud or debris.

• Preventative Measures: Consider applying carpet protectants or sealants, which can create a barrier against stains and make cleaning up spills easier.

• Inform Guests: Make your guests aware of your carpet care guidelines, especially if you have specific instructions regarding shoes, food and drink areas, or any other precautions they should take.

By implementing these measures, you can significantly reduce the wear and tear on your carpet during the events of the year. Proper care and maintenance will help preserve your carpet’s quality and appearance, ensuring it remains a beautiful and inviting part of your home, even during the busiest times that life brings.

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By Sharon Koehler. This article is one of a series of articles written and published on behalf of Surface Care PRO Partners.