Stain and Etch Removal

Q. I put extremely microwaved hot vinegar and water on my natural stone and let it sit there, thinking it would clean it, but it discolored the stone badly. I imagine the only answer is to replace those tiles. What are your thoughts?    A. The good... Read More

Q. A parked car on our driveway apparently leaked oil onto the pavers. What product can I use to remove it, or do they need to be replaced?  A. More often than not, dirty pavers can be cleaned and restored to like new condition for a lot less than... Read More

Q. My granite has a red candle wax stain. What is the best way to remove the stain? A. Dyes can be extremely difficult to remove, especially the red and orange colors. The dye in the wax will need a solvent to remove the stain. Clean the area with a... Read More

Q. We grouted our beautifully installed marble backsplash with Mapei FA+ (color: rain) without sealing it first. It is now grey instead of white. Is there anything I can do to restore the tile to its natural color? I wonder how much the grout color... Read More

Q. I have an (intentionally) distressed marble seat in my shower. After years of use, there is a build up of white on top of it. How do I get ride of it? Thanks.   A. White residue on the top of stone can be attributed to several things. Ask... Read More

Q. Help!!! I have honed crema marfil marble. I had a plumber relocate my sink, which required the destruction at least 4 tiles. I purchased tiles to replace the four, however, they are much lighter than what has been already installed. Is there any... Read More

Q. One of our AC repair techs accidentally dripped an oil called PVE (polyvinylether) on a client's natural stone. The stone was already there when the clients bought the home, so they aren't sure what kind of stone it is, but we can tell... Read More

Q.  I have a brand-new bathroom stone vanity and my daughter put her Argan Moroccan hair oil on it (there is a ring where the oil is). What is the best way to remove it? Should I use a de-greaser with a poultice, just a degreaser, or should I use... Read More

Q. I have a Pietra Cardosa countertop, and one handprint sized area has turned almost white on the black counter top because of the spilling of a descaling chemical solution that I was using to clean an appliance. If you have any suggestions for how... Read More

Q. Our limestone fountain is dyed on special occasions. The purple dye is penetrating the limestone at the bottom of the wall. How can the purple dye be removed from the limestone? I have tried acid and chlorine. Any suggestions?   A. Thank you... Read More