Stain and Etch Removal

Q. Can you remove stains from marble floors in an entry way? The entrances has 36 tiles. The stain covers about about 10 tiles. We don't know what caused the stains, because they were here when we bought the house. We suspect it may be dog... Read More

Q. I used vinegar to clean my shower tile. It is textured marble mesh mounted black and white mosaic tile. I didn't know I shouldn't use vinegar. Now they are discolored. Do I just need to re-seal it? Thank you!   A. The acid in the... Read More

Q. I waxed my stone tile floors with Quick Shine after removing dried up salt from the snow with clear water. It didn't look the best, because I used a cheap wax mop. Then, I put bleach in water to try and remove the wax and got chalky like... Read More

Q. I have a marble table top with a problem, and I need to get some advice on what may have caused it. There are lots of spots plus a few ring shaped marks. The marks cannot be cleaned off. The table was delivered in pristine condition. Is it... Read More

Q. We just recently had a white marble installed on our bathroom floor and just noticed the section that is getting no sun from our window (it is being blocked from our tub deck) is yellow. It does have a heating system installed under it. Do you... Read More

Q. How do I remove grout stains from ceramic tiles? Grey grout has penetrated and stained some of my ceramic wall tiles. Is it possible to draw this out? The stain is from grey grout. The tiles were sealed, but unfortunately one pack had not been... Read More

Q. We have a stain on our granite top caused by a bag of peaches. The bag leaked and caused a stain in the granite. What do we use to make a mix to remove the stain?  A. The discoloration on your granite may be a stain, or it may be an etch. The... Read More

Q. How do we clean white spots from bird droppings on colored concrete? We have a church under construction with tiles on the floor. Windows hadn't been put in yet, and birds came in. The tiles are left stained white from the droppings.Â... Read More

Q. I have a sandstone fireplace from the 80s; the previous owners had a fireplace screen door on it and they caulked around the door onto the stone. I removed the fireplace screen door and caulk, but it left a stain that I can't remove. I have... Read More

Q. I just bought a house with coquina tile that has not been cleaned in decades. We contracted a limestone expert (after interviewing 4 companies, 2 of which were not familiar with what coquina tile was) to clean them. They ground the floor and then... Read More