Care and Maintenance

Step-by-Step Guidance to Achieve a Wet or Polished Look on Slate: 1. Understand the Surface Finish You Have If the slate has a cleft (rough or layered) finish, polishing in the traditional sense is not practical. If the slate has been ground flat... Read More

Q. I have Emerald Pearl in my kitchen and Black galaxy in my bathroom. Both are dull not shiny. When you wipe them with a wet cloth they look GREAT as soon as they dry dull. I want them to look shiny like a sheet of glass How can I do this??? A.... Read More

Q. We have a terrible problem with hard-water deposits in our ceramic tile shower. We were told that installing a water softener would solve this problem. What is your recommendation?   A. I definitely agree, that a water softener will resolve the... Read More

Q.  I just bought a house that has very dated floral designs baked into various kitchen tiles on the counters and backsplash. Is it possible to remove the design and repaint the tile? I would be ok with a different color tile as long as I could... Read More

Q. I have a polished White Carrera marble floor. A solvent-based enhancing sealer was applied about a week and a half ago. It seeped through the outer edges and darkened the stone. Someone recommended a poultice. I want to try it. Please tell me... Read More

Q. My cat peed on the carpet, and it soaked thru to the concrete. The advice I've gotten included dousing the area with a water/bleach combination, "Enzyme D" product, or soaking the area with hydrogen peroxide then painting over it with Kilz... Read More

Q. My fireplace surround is a honey colored marble which has become stained black from what I assume is smoke/soot from building fires in it. These stains appear to be below the surface, that is to say that the marble retains its sheen and most of... Read More

Q. Hello, I have a 2'x3' piece of white marble and some black marbling in it along with what looks like shiny glistening stuff in it. It is not shiny for it's in its natural state. It has been out in the weather for a long time. It... Read More

Q. I recently installed new tile and mosaic glass tile around my bathtub encloser. should this new installation be sealed. A. Typically glass does not need to be sealed since it is not porous. However if you used cementious grout you may want to... Read More

Q. Hello - I'm a handy homeowner looking to repair what appears to be wrong leaning material etching (and kids toothpaste "misses") from my 18 month old crema marfil vanity top. I looked at several of your products and it looks like I need one... Read More