Q. How can one remove hard water deposits (probably from calcium) from granite (specifically Emerald Pearl)?A. We suggest that you first try a soap film remover. It will remove not only film, but hard water deposits without damaging the polished... Read More
Care and Maintenance
Q. Can you recommend a grinder/polisher that will work and has enough rpms for using MB-12?A. Most of our PROS use and recommend the Flex, Makita or Stonecare PRO Signature right angle grinder. Read More
Q. Where can I find information about caring for my stone?A. You can always count on surfacecarepros.com to be a source for information on caring for your marble, travertine, granite, onyx, limestone and other natural stone. You may also want to... Read More
Q. Are you aware of whether stripper would damage/weaken the grout between the tiles?A. Yes, it is possible for certain types of strippers to ruin grout over time if they are continually used. You can use them but just make sure that the floor and... Read More
Q. What would be a suitable color enhancer for my honed black granite tiles? A. Brian Yager (http://www.desertstonecare.com) who we consider to be an expert in color enhancing suggests one of two products as a color enhancer: Enrich and Seal from... Read More
Q. I recently had a scratch removed from my stone, but now I see a divot. Can this be fixed?A. What happened is when the contractor removed the scratch, the diamond pad wasn't positioned flat and consequently left the divot. The good news is... Read More
Q. Should I use the enhancing sealer followed by regular water based sealer?A. No. You will want to use one or the other. If you want to enhance the colors, use an enhancing sealer.  Fred M. HuestonChief Technical Directorwww.stoneandtilepros... Read More
Q. I applied a sealer twice, but the stone still darkens when it gets wet. Should I seal it again?A. If your stone still darkens when your pour water onto it (rather than just beading up), then it should have another application of sealer. SomeÂ... Read More
Q. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products?A. Travertine is a great choice for your bathroom. I would like you to download and read our free Stone and Tile Care Guide. It will answer all of... Read More
Q. How do I protect and maintain my calcutta gold stone? A. I am going to recommend that you read our Stone and Tile Care Guide. It is a comprehensive guide that you will want to read and keep on hand. It covers everything from routine cleaning to... Read More