Care and Maintenance

Q. I have tried to remove a stain but it still shows up. What should I do next?A. If a stain is still present, a chemical poultice may have to be applied. Avoid using chemicals of any kind until you know which chemical cleaner to use. Certain... Read More

Q. How do I apply a poultice to remove a stain?A. How to Make and Apply a Poultice: Before you attempt to remove a stain, it is extremely important to know what has caused it. For reference see our Stone and Tile Care Guide. If you have questions,... Read More

Q. How should I perform routine maintenance for my granite countertops? A. Granite countertops will give you a lifetime of easy to maintain elegance if you use the right products. Don't use the wrong products. Be sure that you follow some simple... Read More

Q. Is there a low cost option to repair my etched marble table top or do I have to have the whole (huge) surface sanded and re polished?A. If the etch is very deep you may have to call in a restoration professional. However, before you do that, you... Read More

Q. I have a travertine dining room table. What should I do to seal it and how should I clean it?A. Regarding sealing travertine, check first to see if sealing is required. Begin by spilling some clean fresh water on it and leave it for 30 minutes.... Read More

Q. I am confused about if and when to seal / reseal my granite countertop. Do I need to have an expert do the sealing and if not what product should I use? How often should granite be resealed?A. First off, understand that contrary to what you may... Read More

Q. We have a polished travertine table where someone spilled salsa. We wiped it off right away but the finish has been dulled. What can we do to repair it? A. What you are describing are not stains, they are acid etches. The stone has been... Read More

Q. I think the cleaning company spilled toilet bowl cleaner on my black granite floor and it left a stain.  What do I do?A. There are several possibilities. One, it is possible that you have a stone that has been 'doctored.' Some less than... Read More

Q. My honed black granite looks streaky, (from sealer application). How do I remove the sealer or do I need to re-sand the stone?A. You may have to call in a stone restoration professional on this. But first try this: Pour some acetone (the kind you... Read More

Q. My house cleaning service may have used an acid-based bathroom cleaner on my marble vanity top and caused damage. Can this be fixed?A. If the damaged area is small and not too severe, you can try to fix it yourself with a quality marble polishing... Read More