Care and Maintenance

Q. Five years ago we built a home with a stone veneer front. We had water problems the first 4 years where water was leaking into several rooms and the basement coming from the front of the house. The stone was removed and replaced a couple of times ... Read More

Q. I own a janitorial company. Can you walk me through a marble floor cleaning job of 1,100 sq.ft. using your products. I will purchase everything needed for the work from you. A. There is no simple answer for this question. For routine cleaning of a... Read More

Q. I am interested in buying a house but don't like the ceramic tile in the foyer and kitchen. It is a light color and I would like it to be darker. Can tile be recolored or only the grout? Tearing it up and replacing is out of budget right now... Read More

Q. Hello-we recently moved into a brand new construction home with polished travertine tile floors. In general the tiles look good but there are areas that have what look like water spots that I cannot clean! I purchased a spray stone cleaner, but it... Read More

Q. I have travertine tile with some holes in the tile and would like to fill them in. Is there any material other than putting the grout into the holes to file them? What is the best material to use so that the holes that are filled do not have to be... Read More

Q. Help! I think my new cleaning lady might have accidentally applied diluted bleach (but I'm not sure) to my Crema Marfil countertop. It has a white film and seems to have lightened the color of the countertop in some parts. Is there anything I... Read More

Q. We recently bought a polished marble top bar for our rec room. My daughter had some friends over and the glasses (probably had soda in them) they placed on top of the marble left ring marks on the marble. Obviously the marble has not been sealed,... Read More

Q. I have a natural stone floor in a house I was renting. I was attempting to clean the grout and I bought a grout cleaner. I used it and now it looks like it has lightened (almost bleached to a degree) the stone where it touched it. I looked on the... Read More

Q: I recently had ghibli granite countertops/backsplash installed and noticed a smearing/haze that looks like the granite was not thoroughly cleaned prior to being sealed. I took a rag and acetone and cleaned an area of the backsplash and resealed... Read More

Q. I have hard water stains on my soapstone countertops. It is an extremely hard and dense green soapstone, not the softer black and white. The rings and cloudy sponge marks are driving me crazy. My fabricator oiled the countertops and said that they... Read More