Q. How do I preserve my stone floor’s finish?   A. The number one thing you can do to preserve the finish of your natural stone is to keep dust, dirt, and grit from accumulating on your floor. These abrasive substances create small scratches... Read More

Q.  I have a new home (1 year old). I chose to have crema marfil marble installed in the master bath. The entire floor and the walk-in shower are crema marfil. Neither the installer or the contractor gave me any warning about care of the stone and... Read More

Q. I recently laid out 30 sq feet of marble tile in an entry way. The tile originally was of a high gloss polished look. After the grouting I had a persistent grout haze that would not go away. The instructions on the grout said to use vinegar and... Read More

Q. I hired a cleaner and she used limeaway with mold control from Clorox. And it appeared to have left white stains in my bathroom stone tiles. These don‘t wash away with water. What should I do? A. Unfortunately, this is not a stain that you... Read More

Q. Hi all, I would like to get a quote to fix a coffee table, pure travertine. The coffee table has a lot of scratches and cracks. The size of the travertine is 145cm length and 75cm width and 45mm thick. Please let me know how much it would cost to... Read More

Q. Do you have any polishing compound for granite? I just installed new granite and in case I get any "etching" spots like I did on my marble when I spilled a can of soda on it I want to have something on hand. Would your marble polishing compound... Read More

Q. I cleaned soap scum off a stone tile shower with vinegar and it made white marks and streaks all over the shower walls. I can remove the sealer with cleaner but the white marks are still there. How do I fix it? A. If your shower is marble or... Read More

Q: Our home is custom and less than a year old. We purchased St Lorent (sp?) black/red veined marble...expensive and lovely. We clean it twice weekly and wash off interior daily with water. It has dull streaks (like water falling down) on the... Read More

Q. I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish.A. Try applying a neutral cleaner to the grout where the polish... Read More

Q. I bought an onyx marble pen and pencil set that had an engraving plaque on it. I removed it and of course dulled the shine when trying to clean the glue off. Any way to restore this to new? It is an old Scheaffer marble desk set. The slab is about... Read More