Q.  I have a new home (1 year old). I chose to have crema marfil marble installed in the master bath. The entire floor and the walk-in shower are crema marfil. Neither the installer or the contractor gave me any warning about care of the stone and... Read More

Q. I have a marble countertop in my bathroom. In a panic I put comet on a stain and took the finish off. How can I get the finish back? Also, I have a few ring marks. How get I get rid of them. Thank you EvelynA. If the damage to the surface is not... Read More

Q. I cleaned soap scum off a stone tile shower with vinegar and it made white marks and streaks all over the shower walls. I can remove the sealer with cleaner but the white marks are still there. How do I fix it? A. If your shower is marble or... Read More

Q. I have Emerald Pearl in my kitchen and Black galaxy in my bathroom. Both are dull not shiny. When you wipe them with a wet cloth they look GREAT as soon as they dry dull. I want them to look shiny like a sheet of glass How can I do this??? A.... Read More

Q. I have hard water stains on my soapstone countertops. It is an extremely hard and dense green soapstone, not the softer black and white. The rings and cloudy sponge marks are driving me crazy. My fabricator oiled the countertops and said that they... Read More

Step-by-Step Guidance to Achieve a Wet or Polished Look on Slate: 1. Understand the Surface Finish You Have If the slate has a cleft (rough or layered) finish, polishing in the traditional sense is not practical. If the slate has been ground flat... Read More

Q. My fireplace surround is a honey colored marble which has become stained black from what I assume is smoke/soot from building fires in it. These stains appear to be below the surface, that is to say that the marble retains its sheen and most of... Read More

Q. Hello, I have a 2'x3' piece of white marble and some black marbling in it along with what looks like shiny glistening stuff in it. It is not shiny for it's in its natural state. It has been out in the weather for a long time. It... Read More

Q. Hello - I'm a handy homeowner looking to repair what appears to be wrong leaning material etching (and kids toothpaste "misses") from my 18 month old crema marfil vanity top. I looked at several of your products and it looks like I need one... Read More

Q. I recently washed the mirrors about the marble or granite tiles with vinegar. Now there are spots on the tiles. Is there a way to remove these? It feels a little rough on the top of the spots as if the coating came off a bit. What can I do? A. The... Read More