Q. Is there a way to remove cigarette burns from my marble vanity top? A. Cigarette burns on marble can cause two types of damage: a yellow stain from nicotine and actual surface damage from the heat. The yellowing is a result of the nicotine seeping... Read More

Reusing a poultice powder for stain removal is not advisable, and here’s why. Fred Hueston, Chief Technical Director of Surface Care Pros and Owner of Stone Forensics explains, “I would not recommend the reuse of poultice powder.... Read More

Q. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? A. This is a common condition, especially if the floor is new. When the marble is installed, it... Read More

Q. My fireplace surround is a honey colored marble which has become stained black from what I assume is smoke/soot from building fires in it. These stains appear to be below the surface, that is to say that the marble retains its sheen and most of... Read More

Q. I have a bathroom counter that is bluestone. Before it could be sealed a bottle of liquid hand soap was put on the surface forming a ring. Also several drops of soap were dropped on the surface causing spots. What is the best method for removing... Read More

Q. Hi I need an orientation. I have a huge stain on my brand new granite from a drink that spilled overnight, it was a Starbucks dragon fruit mango refresher already diluted in some ice, but still in a pink color. The stain is brownish. Can I use the... Read More

Q. How would I remove a WD40 stain from an unsealed limestone hearth? A.  To remove WD-40 from unsealed limestone, we recommend the poultice method of stain removal. Mix a good degreaser, which can be purchased at Home Depot or Lowe’s,... Read More

Q. I am making some improvements to an 87 yr old building with limestone floors. There are some copper stains on the limestone, caused by some moisture and the copper lights bleeding. Please tell me how to clean up this stain. A. Use a soft brush... Read More

Q. I accidentally left a candle on my wood burner, lit a fire and the wax melted. The candle was on a saucer which collected most of the wax. When I moved the candle and placed it on the hearth, I spilt the wax. After it had cooled down I lifted the... Read More

Q. My porcelain tiles were very slippery (dangerous) when wet and in an attempt to make my tiles slip resistant I used a product that etched the porcelain tile floor to make it more slip resistant when wet. My tile floor is certainly much more slip... Read More