Q. I have a Limestone tile and someone let the polish dry in the grout. How can I remove the polish from the grout? The grout was not sealed. The product was granquartz stone polish.A. Try applying a neutral cleaner to the grout where the polish... Read More

Q. We have a new home with black limestone in the master bathroom shower. I am looking to make a DIY cleaner for routine cleaning of the stone. Do you have a recipe or suggestion of products to use to make the cleaner? A. DIY cleaners can be... Read More

Q.  I just finished putting in a new black marble shower wall, literally giving it its first cleaning. I had no idea that some bathroom cleaners would immediately etch into the marble finish. Please, for the love of God, tell me there is something... Read More

Q. We installed a marble shower wall, and the contractor used an acid to clean it. We had it professionally repolished, but it keeps getting etched after we take a shower. What’s causing the etching and how do we correct it?   A. If you are... Read More

Q. I am thinking of installing travertine tiles in my bathroom shower and would like to know if there are any problems with this type of stone in a shower stall and how difficult it is to clean?A. Travertine is essentially hard water deposits in... Read More

Q. Do you have products that will work on concrete?A. Are you a homeowner or a maintenance professional? Are you looking for general cleaning products or something else? We can recommend something specific with more details, but in general, we... Read More

Q: Our home is custom and less than a year old. We purchased St Lorent (sp?) black/red veined marble...expensive and lovely. We clean it twice weekly and wash off interior daily with water. It has dull streaks (like water falling down) on the... Read More

Q: Just had a new marble flooring installed (approximately 2500 sq. ft). Contractor did not mention polishing or sealing--job is now over..just told me to use water to clean the floor. I have since tried to find some info----do you recommend... Read More

Q: My 6 month old shower has a travertine shower pan and a combination of ceramic and travertine tile on the walls. There are hard water marks all over the tile and on the fixtures and I need to get them off. I have already tried some of the... Read More

Q: I'm trying to determine what products to purchase for a travertine shower with pepple floor, and a marble countertop. How often is stone-safe cleanser intended to be used? And what is the difference between pH neutral cleaner and other stone... Read More