Q. I have a granite top on our bar with several "ring stains." Can I use a marble polishing product for polishing them out?A. A marble polishing powder or compound can sometimes be used and shouldn't do any harm. However, you may need to use a... Read More

Q: My 6 month old shower has a travertine shower pan and a combination of ceramic and travertine tile on the walls. There are hard water marks all over the tile and on the fixtures and I need to get them off. I have already tried some of the... Read More

Q. Natural stone tile installation has water marks that aren’t fading after 2 weeks of installation. Should I apply a poultice to remove the moisture? MSI sells the stone. It's called white oak. It's honed marble, 24 inch tiles, and... Read More

Q. We have a new construction home with dense soapstone. Throughout the house, including the wood floors, tile floors, granite composite sink, and soapstone countertops, I am seeing marks that look like drips or drops. All of the spots are lighter in... Read More

Q. Is there a product that will remove water rings from a polished marble surface?A. What are commonly mistakenly referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidic... Read More

Q. Hello I am looking for some help to correct water rings on our sealed travertine table. There are splash marks and rings where glasses were placed. This is a brand new table and I'm hoping to fix the rings before sealing the table with a... Read More

Q. Hello-we recently moved into a brand new construction home with polished travertine tile floors. In general the tiles look good but there are areas that have what look like water spots that I cannot clean! I purchased a spray stone cleaner, but it... Read More

Q. I have hard water stains on my soapstone countertops. It is an extremely hard and dense green soapstone, not the softer black and white. The rings and cloudy sponge marks are driving me crazy. My fabricator oiled the countertops and said that they... Read More

Q. I have a water ring where a plant was sitting on my hearthstone, which I believe is limestone. Is there any way to remove it? I appreciate your help. A. Limestone is beautiful but porous and sensitive to moisture. Water rings left behind on stone... Read More

Q. Water feature has chlorine residue buildup causing a white stain on natural rock waterfall. How can I remove the chlorine residue from the rock? A. What you are seeing is likely mineral deposits. Chlorinated water doesn’t cause the deposits,... Read More