Q. How can I remove paint drops marks from full body porcelain tiles? It is oil base and water base paint. A. Methods for removing paint marks from full-body porcelain tiles depend on the type of paint and how long it has been there. For water-based... Read More

Q. Should I use the enhancing sealer followed by regular water based sealer?A. No. You will want to use one or the other. If you want to enhance the colors, use an enhancing sealer.   Fred M. HuestonChief Technical Directorwww.stoneandtilepros... Read More

There is only one solution for this problem--replace the tiles. Some green marbles are very susceptible to curling when they are installed using a water based setting material. The installer should have used a water-less setting material such as... Read More

Q. We are installing 12 X 12 travertine in a bathroom. Can you recommend sealer and cleaning products?A. Travertine is a great choice for your bathroom. I would like you to download and read our free Stone and Tile Care Guide. It will answer all of... Read More

A neutral cleaner is a water based cleaner that contains surfactant (detergents) and wetting agents. They are called neutral because they have a pH of 7 which is neutral. It is beyond the scope of this book to explain pH but for further info on pH... Read More

No, slate does not polish very well. The only way to put any kind of shine on slate is to apply a coating. There are several brands of acrylic coatings designed for slate and other stone. Check with your local janitorial supply or one of the stone... Read More

Q.Four years ago I had a saltillo floor installed in my kitchen. The tiles were not presealed. The kitchen design company and I sought advice from the tile company that supplied them as to how to install and seal them. Both are highly regarded... Read More

I suggest you contact a local janitorial supply house and tell them you need a disinfectant with a neutral pH. There are several dozen on the market that will do an excellent job. It will be very important to dust mop the floor as much as possible.... Read More

First, has the tile been sealed? There are several urethane coatings on the market that are used to coat Mexican tile. These urethanes are sensitive to ultraviolet (UV) light and will turn yellow. Strip the floor and apply a Mexican tile sealer.... Read More

Curling in green marble can be a serious problem when the marble is set in a wet mud or thin-set. The Marble Institute of America recommends that green marble be set with an epoxy-based compound. Check with the installer and see what has been used to... Read More