Q. Hi, I have a tumbled crema marfil kitchen floor. It is 5 years old. It appears to hold the dirt in cracks that appear to have increased over time. When I have the floor steamed cleaned it looks really great but months later it becomes so dirty... Read More

Q. I was reading your Stain Management Application about cleaning vinegar stains, and in the types of stains on the left, vinegar is not listed. I was hoping you could clarify what poultice and method to use. Vinegar diluted with water was... Read More

Q. I randomly stumbled on your website. I have a quick question if you’re willing to share advice. I have marble (or it’s quartzite) in my bathroom, and somehow it’s rusting where the faucet is. The stone is changing a rust color. I... Read More

Q. How to remove a stain from a rubber backed coir mat on pavers? A. The doormat stain was caused by chemical additives, oils, or binders migrating out of the rubber backing and into the porous surface of the pavers. Moisture, heat, and pressure can... Read More

Q. I used vinegar to clean my mosaic shower tile, black and white pebbles of tumbled marble. I didn’t know I shouldn’t use vinegar. Now they are discolored. Do I just need to re-seal it? A. We understand your concern about the... Read More

Q. We tiled our backsplash with tumbled marble subway tiles. We DIDN'T seal the tiles first (DUMB MOVE). Then we grouted half the kitchen and found that not only did we hate the grout color but it colored our light tumbled marble stones a... Read More

Q. I just had my floors refinished, how do I maintain them?   A. There are several things you want to avoid when maintaining your floors, as well as some of the best practices for floor maintenance:    Don't use stone soap. Don't damp... Read More

Q. How do I preserve my stone floor’s finish?   A. The number one thing you can do to preserve the finish of your natural stone is to keep dust, dirt, and grit from accumulating on your floor. These abrasive substances create small scratches... Read More

Q. Hi all, I would like to get a quote to fix a coffee table, pure travertine. The coffee table has a lot of scratches and cracks. The size of the travertine is 145cm length and 75cm width and 45mm thick. Please let me know how much it would cost to... Read More

Q. Our dark granite counters are smooth but porous. No amount of cleaning, polishing, sealing leaves a lustrous, even finish. We have light granite counters in another home that clean and polish with no imperfections. Can they be refinished and... Read More