Q. We recently decided to use our small patio set, and we took it out of storage, and there is a broken bird a egg on the stone top. Obviously, this must have happened in spring. The contents of the egg is as hard as a rock. Is there a safe solution... Read More

Q. What product is successful to remove calcium build-up on our family marble gravestone?  A. The best products for removing calcium build-up on marble gravestones, headstones, monuments, and other exterior marble are cleaners specifically made for... Read More

Q. I have interior darkly stained flagstone floors throughout the house and very difficult to clean with uneven surfaces. Can I use a steam mop on them without damage or lifting the color? A. Steam mops can damage natural stone, including flagstone,... Read More

Q. How do I remove cactus liquid from flagstone? The cactus was trimmed and the liquid splattered on the flagstone. It was not rinsed off right away and left several stains. A. You’re not alone. Cactus sap can surprise people with how quickly... Read More

Q. I am about to purchase a beautiful slab of marble for my pool house. It is called Skyfall marble. It has blue, green hues with grey. The slab is covered with smooth white spots. The distributer said they are natural, but I can't find ANYTHING... Read More

Q. A blue candle was left on my stone counter. Heat and humidity caused it to stain the stone blue. How do I remove the stain. If a poultice is recommended, what do I use. Thank you. A. There are two concerns to address here. The wax itself may have... Read More

Q. Water feature has chlorine residue buildup causing a white stain on natural rock waterfall. How can I remove the chlorine residue from the rock? A. What you are seeing is likely mineral deposits. Chlorinated water doesn’t cause the deposits,... Read More

Q. How can I remove drip stains caused by hydrochloride acid that was mixed 10:1 with water?? I was washing the walls and only left the acid mix on for no longer than 5 mins but the lower tiles have drip lines on them. A. What is the tile is... Read More

Q. Apple juice stain on bluestone patio that has not been sealed. Stain is new. A. Fresh organic discolorations on bluestone are almost always removable, especially when they’re addressed immediately. Good thing you’re tending to the... Read More

Q. A little too late I've discovered that travertine was not the best choice for the master bathroom (walls and floor) of the house we are renovating for the purpose of selling. The semi polished stones looked lovely at the store but once... Read More