Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. I bought travertine tile, and when I got home I realized one side was polished and the other unfinished. I prefer the unfinished side. Is it possible for me to mud with the polished side down or will it not stick to the mud and pop up? Is there a... Read More

Q. I am facing a problem with my Calacatta marble floor. Some tiles are getting darker because of the moisture content increment, so is there any chemical that can be used to suck out the moisture from marble, and return it into white color? Thanks... Read More

Q. I have a marble backsplash and there is grease from cooking in the grout. How do I get the grease out of the grout without ruining the marble? A. Marble is very sensitive to acids and abrasives, so the goal is to clean the grout without harming... Read More

Q. A water stain was caused by a plant pot overflowing, and the overflow stood for 24 hours, leaving an outline. I tried to clean the outline with steel wool and made a worse mark. What can I do? I am not sure if the table is stone or slate. A. Just... Read More

Q. We have hair line scratches in our granite vanity countertop that looks like it has just scratched the seal and not the stone. Will acetone remove the sealer so we can verify, fix, and reseal the area? Also what acetone would be recommended for... Read More

Q. My bathroom needs to be stripped and resealed. A contractor sealed brand new travertine with a water-based sealant, and it has turned the beautiful tile into a mess. I have 160 sq. ft. on the floor, 100 sq. ft. on shower walls, and 28 sq. ft. on... Read More

Q. I just bought a house that has very dated floral designs baked into various kitchen tiles on the counters and backsplash. Is it possible to remove the design and repaint the tile? I would be ok with a different color tile as long as I could remove... Read More

Q. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect the integrity of the stone, since apparently it's not a full-depth crack, and... Read More

Q. Grey grout stain has penetrated the surface of some of the ceramic wall tiles in our bathroom. It’s been a few weeks now, and I’ve tried scrubbing with water and a mild cleaner, but the stain is still there. Is it possible to remove... Read More