Q. I installed Lasa White marble on my floor, and after about 15 days, yellow stains appeared across the entire surface. I used a stain remover, and the stains were removed, but they returned after two days. Please advise what I should do. A. The... Read More

Q. How would I get rid of calcium buildup on a headstone? The primary surface is polished and where the engraving is it is rough. The calcium from the hard water has caused a buildup, especially in the rough area. What should I use to get the... Read More

Q. My home is approximately 1 year old. And the main floor has porcelain tile. Over the past few months we noticed the grout changing color (darker) in only some spots throughout the home. The spots are about 1-1/" in length. Since we are still under... Read More

Q. I bought travertine tile, and when I got home I realized one side was polished and the other unfinished. I prefer the unfinished side. Is it possible for me to mud with the polished side down or will it not stick to the mud and pop up? Is there a... Read More

Q. There are dark areas on my new granite seat in the travertine shower stall. I've been trying to dry out the areas with a fan and a hair dryer over a week, but they haven't returned to the normal color. How long should I wait for the... Read More

Q. My porcelain tiles were very slippery (dangerous) when wet and in an attempt to make my tiles slip resistant I used a product that etched the porcelain tile floor to make it more slip resistant when wet. My tile floor is certainly much more slip... Read More

Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More

Q. I am having problems with my new marble paver Florida patio. The stone is turning yellow on the edges. I have some success with cleaning, but the yellow keeps returning, and it seems to come back a little worse each time. Thank you!   A. The... Read More

Q. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? A. This is a common condition, especially if the floor is new. When the marble is installed, it... Read More

Resilient flooring or tile is material that will return to its original shape after it has been compressed or stepped on. Examples of resilient floors are vinyl, rubber, cork, asbestos and linoleum.Stone, quarry tile, terrazzo, ceramic, and concrete... Read More