Q. My home is approximately 1 year old. And the main floor has porcelain tile. Over the past few months we noticed the grout changing color (darker) in only some spots throughout the home. The spots are about 1-1/" in length. Since we are still under... Read More

Q. I bought travertine tile, and when I got home I realized one side was polished and the other unfinished. I prefer the unfinished side. Is it possible for me to mud with the polished side down or will it not stick to the mud and pop up? Is there a... Read More

Q. We recently decided to use our small patio set, and we took it out of storage, and there is a broken bird a egg on the stone top. Obviously, this must have happened in spring. The contents of the egg is as hard as a rock. Is there a safe solution... Read More

Q. After making homemade bath bar soap (consisting of tallow, coconut oil, palm oil, and lye), upon removal from the forms, we placed the soap blocks on wax paper and set it on our quartz counter tops. After being gone for a few days, we returned to... Read More

Q. We have a new Calcutta Matarazzo Dolomite kitchen honed bench top. Only in use since Xmas Day 2025. We are seeing shiny streaks across the surface. Do we need to request the stonemason to return and repolish the surface, or can you advise of... Read More

Q. I am facing a problem with my Calacatta marble floor. Some tiles are getting darker because of the moisture content increment, so is there any chemical that can be used to suck out the moisture from marble, and return it into white color? Thanks... Read More

Q. I'm hoping for some help regarding our bathroom floor which is a dark grey very porous tile that is not glazed. There has been a ring of moisture around the base of our toilet on the tile that varies at time in size from 1/4 inch to 2 inches... Read More

Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone will need... Read More

Q. I have laid kota stone on all my stairs and corridor doors. After installation, there were a few stains on the paint and concrete while laying stones. As we didn’t know how to clean the stone, we used thinner and acid to remove those stains.... Read More

Q. My porcelain tiles were very slippery (dangerous) when wet, so I used a product to make them more slip-resistant. It worked, but now I have several tiles with 5 or 6 droplet-like stains that I can't remove. The anti-slip product contains... Read More