Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. I bought 3 beautiful slabs of quartzite for my bathroom countertops and tub surround. The stone company I purchased them from told me it was very hard stone and to make sure my fabricator could work with it. My fabricator said "no problem". My... Read More

Q. We had a quartzite counter island installed. The top was set flat on the cabinet, and there has been no movement. A crack appeared about one month after the installation. The crack goes opposite of the natural veining in the stone. There is a... Read More

Q. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect the integrity of the stone, since apparently it's not a full-depth crack, and... Read More

Q. We just installed our new quartzite slab on our kitchen island and three days later we have a distinctly round stain from where our olive oil dispenser was sitting on the counter. Should I be using a poultice to get this out, or is there a better... Read More

Q. I purchased an oil stain remover poultice and used it on my light, whitish-gray quartzite to remove a very faint oil ring. I only used the product on one section. Now, that area is white, almost bleached. From what I can tell, the stain is gone. I... Read More

Q. Hi - i need help identifying the type of stone on my countertop and the best materials to maintain/ care. A. Without an image or description of your countertop, we cannot determine what type of stone you have. Nevertheless, we will do our best to... Read More

Q. A water stain was caused by a plant pot overflowing, and the overflow stood for 24 hours, leaving an outline. I tried to clean the outline with steel wool and made a worse mark. What can I do? I am not sure if the table is stone or slate. A. Just... Read More

Q. I am about to purchase a beautiful slab of marble for my pool house. It is called Skyfall marble. It has blue, green hues with grey. The slab is covered with smooth white spots. The distributer said they are natural, but I can't find ANYTHING... Read More

Q. Water feature has chlorine residue buildup causing a white stain on natural rock waterfall. How can I remove the chlorine residue from the rock? A. What you are seeing is likely mineral deposits. Chlorinated water doesn’t cause the deposits,... Read More