Q. Hi, the very first time I set a cutting board on the 6" hang over on my new sun gold quartzite island top, I noticed a crack 3 hours later. The crack extends 10" into the island top and also straight through the separate 2 1/2" beveled edge. This... Read More

Q. Is there a way to repair a quartz (cambria product) burn mark?A. The problem with a burn mark in the Cambria (or any other engineered stone or Solid Surface) is the burn mark is in the resin in the material. That is what burned. Depending upon... Read More

Q. I have a new quartz countertop in a Statuario marble pattern - mostly white with gray veins. I'm getting rings. Is it from hard water or could something else be causing it? What is the best way to get them out? A. In most cases, rings on... Read More

Q. After making homemade bath bar soap (consisting of tallow, coconut oil, palm oil, and lye), upon removal from the forms, we placed the soap blocks on wax paper and set it on our quartz counter tops. After being gone for a few days, we returned to... Read More

Q. Hi - i need help identifying the type of stone on my countertop and the best materials to maintain/ care. A. Without an image or description of your countertop, we cannot determine what type of stone you have. Nevertheless, we will do our best to... Read More

Q. A blue candle was left on my stone counter. Heat and humidity caused it to stain the stone blue. How do I remove the stain. If a poultice is recommended, what do I use. Thank you. A. There are two concerns to address here. The wax itself may have... Read More

Q. Hello. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect integrity of the stone, since apparently it's not a full-depth crack. The... Read More

Q. We have water-like stains on the edges of our quartzite counters and water intrusion around the sink area. How do we get it out? Should we call a plumber? What will a plumber do? Do I have to dry it out prior to sealing the areas? I imagine I do?... Read More

Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. I bought 3 beautiful slabs of quartzite for my bathroom countertops and tub surround. The stone company I purchased them from told me it was very hard stone and to make sure my fabricator could work with it. My fabricator said "no problem". My... Read More