Q. I have about a quarter size drop of some diluted hair coloring that is on my marble bathroom floor. What type of poultice mixture should I use? A. Before you take the time to create a poultice, try cleaning the stain with acetone and a soft scrub... Read More

Q. We just installed our new quartzite slab on our kitchen island and three days later we have a distinctly round stain from where our olive oil dispenser was sitting on the counter. Should I be using a poultice to get this out, or is there a better... Read More

Q: I bought a glass shower door. The opening is approx. 1/8" to small. I am checking on having the glass door reduced by that amount. Or is there a way I can sand the travertine tile so the door will close.A: No, you do not want to sand the tile.... Read More

Q. I recently installed new tile and mosaic glass tile around my bathtub encloser. should this new installation be sealed. A. Typically glass does not need to be sealed since it is not porous. However if you used cementious grout you may want to... Read More

Q. I have granite tiles around the hot tub and pool and there are calcium deposits forming on the grout areas and the tile is dull. Can I clean and restore it myself and then seal it?   A. It may be possible to clean and restore it yourself... Read More

Q. Help!!! I have honed crema marfil marble. I had a plumber relocate my sink, which required the destruction at least 4 tiles. I purchased tiles to replace the four, however, they are much lighter than what has been already installed. Is there any... Read More

Some agglomerate tiles are poorly manufactured and will have tiny air holes which open up when ground. This most likely what happened in this case. These tiny holes are so small that it is difficult to get grout and polyester to flow into them. To... Read More

This has always presented a problem. If the marble adjacent to the fixtures is severely pitted, I would recommend hiring a plumber to remove the fixtures and then hire you to refinish the vanity. Once the marble has been refinished, let them know to... Read More

Sometimes, when a poultice is removed there is a ring or halo around the previously stained area. The halo or ring is usually caused by remaining residue of poultice. This problem can be prevented by placing a clean white paper towel on top of the... Read More

Q. My Pietra Cardosa countertops are darkening around the sink and other areas that are not covered for example around the toaster oven. I tried a paste that removes oil stains but it didn’t work. What do you suggest? A. There are several... Read More