Q. I purchased prefab granite counters after being told it was every bit as good as regular granite slabs. They were installed in January and in March I started noticing the granite was cracking and small pieces popping up. A piece got caught in my... Read More

Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. I bought 3 beautiful slabs of quartzite for my bathroom countertops and tub surround. The stone company I purchased them from told me it was very hard stone and to make sure my fabricator could work with it. My fabricator said "no problem". My... Read More

Q. I recently moved into a home built in 1980 that has travertine tiles in all of the common rooms of the house including the bathrooms. It is a beautiful stone, but I personally hate it. It is just too much beige, and I also feel it dates the home.... Read More

Q. I had a delivery guy accidentally drop two bottles of olive oil on the stone in the hallway of my apartment building. I'm not sure what kind of stone it is, but it's matte looking and apparently very porous. Now, my landlord is saying I... Read More

Q. We had a quartzite counter island installed. The top was set flat on the cabinet, and there has been no movement. A crack appeared about one month after the installation. The crack goes opposite of the natural veining in the stone. There is a... Read More

Q. Can Black Galaxy granite be re-dyed or darkened?  A. Technically, yes, you could attempt to re-dye or darken Black Galaxy granite, but it would not be advisable. Granite is a very dense natural stone, which means it doesn’t absorb liquids,... Read More

Q. I just bought a house that has very dated floral designs baked into various kitchen tiles on the counters and backsplash. Is it possible to remove the design and repaint the tile? I would be ok with a different color tile as long as I could remove... Read More

Q. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect the integrity of the stone, since apparently it's not a full-depth crack, and... Read More

Q. We recently placed travertine on our fireplace surround and applied a sealer. We are not happy with the color. It is dull. Can we use a color enhancer sealer and get results? How long do we need to wait? A. It’s understandably disappointing... Read More