Q. Some lime juice got spilled on my Bluestone table top and it left a big dull spot. Is there anything I can do to bring back the shine?   A. Maybe. If the etch is severe (deep to the point that it looks and feels rough), then you will need to... Read More

Q. I was reading your Stain Management Application about cleaning vinegar stains, and in the types of stains on the left, vinegar is not listed. I was hoping you could clarify what poultice and method to use. Vinegar diluted with water was... Read More

Q. The resin coating of our Knoll Saarinen marble top table has been cracking and peeling for the past year. We don't know what to do. Any advice?   A. Some manufacturers use resins to create a topical polish, which look amazing... at first.... Read More

Q. Can I remove etching from my stone?A. Maybe. If it is polished marble or travertine or onyx, then there’s hope. If it is hone-finished marble or travertine, or hone-finished slate (like a chalk-board), or mixed "granite" then you’d... Read More

Q. I did not know to seal my marble stone back splash BEFORE applying a light grey grout. Now my white marble is stained grey from the grout! How do I get the grey color out of my natural stone please? A. It's discouraging to see beautiful... Read More

Q. I have tried removing rust stains on these stone columns (on testing the base is limestone), and I believe the columns are the same? I've used a number of different branded products and oxalic acid but none of these have removed/lessened the... Read More

Q. I recently moved into a home built in 1980 that has travertine tiles in all of the common rooms of the house including the bathrooms. It is a beautiful stone, but I personally hate it. It is just too much beige, and I also feel it dates the home.... Read More

Q. I am facing a problem with my Calacatta marble floor. Some tiles are getting darker because of the moisture content increment, so is there any chemical that can be used to suck out the moisture from marble, and return it into white color? Thanks... Read More

Q. We recently placed travertine on our fireplace surround and applied a sealer. We are not happy with the color. It is dull. Can we use a color enhancer sealer and get results? How long do we need to wait? A. It’s understandably disappointing... Read More

The streaking may be caused by any one of a number of problems. The mop you are using may be dirty. Use a clean string mop and make a point of only using it for the marble floor. Wring the mop out several times as you clean the floor. Are you using... Read More