Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. After we applied a color enhancer to our Eromosa stone (from Owen Sound, Ontario), we noticed some efflorescence. Not sure if it was there before the enhancer was applied. Is there any way to get rid of it? A. What you’re seeing is very... Read More

Q. Hi - i need help identifying the type of stone on my countertop and the best materials to maintain/ care. A. Without an image or description of your countertop, we cannot determine what type of stone you have. Nevertheless, we will do our best to... Read More

Q. How do I remove a wine stain from my limestone floors. Also, how do I clean and seal my floors? I’ve had them for 10 years and they need cleaning in high traffic areas. A. Limestone is a beautiful but delicate calcium-based stone, and its... Read More

Q. A blue candle was left on my stone counter. Heat and humidity caused it to stain the stone blue. How do I remove the stain. If a poultice is recommended, what do I use. Thank you. A. There are two concerns to address here. The wax itself may have... Read More

Q. A little too late I've discovered that travertine was not the best choice for the master bathroom (walls and floor) of the house we are renovating for the purpose of selling. The semi polished stones looked lovely at the store but once... Read More

Q. We had a quartzite counter island installed. The top was set flat on the cabinet, and there has been no movement. A crack appeared about one month after the installation. The crack goes opposite of the natural veining in the stone. There is a... Read More

Q. What should I use to get out polyurethane stain on my sandstone step? A. The methods for removing polyurethane from stone will vary, depending on what type of polyurethane caused the stain. Each type behaves differently once it hardens or seeps... Read More

Q. I have an outdoor fireplace that has leuders stone for the bench in front of the fireplace. The stone is a light gray / off white color, and I recently spilled citronella oil on it. We had a mosquito candle on top of the fireplace, and it... Read More

Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone will need... Read More