Q. Wax from a citronella candle spilled onto my outdoor natural stone bench. Please advise on a remedy to remove this. A. Candle wax can present a few issues. The candle wax that has melted onto the surface and into the pores of the stone and will... Read More

Q. I have a natural stone floor in a house I was renting. I was attempting to clean the grout and I bought a grout cleaner. I used it and now it looks like it has lightened (almost bleached to a degree) the stone where it touched it. I looked on the... Read More

Q. I had a delivery guy accidentally drop two bottles of olive oil on the stone in the hallway of my apartment building. I'm not sure what kind of stone it is, but it's matte looking and apparently very porous. Now, my landlord is saying I... Read More

Q. When we had our new slate hearth put in a few years ago we also had our living room plastered the following day. The plasterer did not put any protective dust sheets down which resulted in our beautiful new hearth being stained with plaster... Read More

  Q. What can we do to clean marble lobby floors in our various commercial buildings? A. The yellowing and graying of certain Italian and Greek white marbles is a common problem that I see all over the world. There are several possible causes for... Read More

Q. The house was built in 1975, the entry and hall is the multi-color stone/slate typical of the 1970'sThere are faded red, dark gray, green-gray and light gray random shapes all with 90 degree corners.Can this floor be changed to a single gray... Read More

Q. Our limestone fountain is dyed on special occasions. The purple dye is penetrating the limestone at the bottom of the wall. How can the purple dye be removed from the limestone? I have tried acid and chlorine. Any suggestions?   A. Thank you... Read More

Q. I bought lagos azul limestone back in December and it is getting installed in sections. I would greatly appreciate it if you could help me. I am hoping you might know a solution or can refer me to someone. My kitchen contractor installed the tile... Read More

Q. We recently had travertine cross cut Torreon placed in our kitchen foyer and hallway the floor was sealed by the installer. However we would prefer to have more of a shine to the floor then we presently have. Can we, now that the floor is sealed,... Read More

Q. Can you please provide some definition of Sealer for Stone?A. Excellent question! For starters, when referring to stone, the word sealer is wrong. Well, technically it is not, but the reason that it is wrong is because sealers for stone are... Read More