Q. How do I remove cactus liquid from flagstone? The cactus was trimmed and the liquid splattered on the flagstone. It was not rinsed off right away and left several stains. A. You’re not alone. Cactus sap can surprise people with how quickly... Read More

Q. Hi. A foaming tub cleaner was knocked over on my granite sink counter, and I have no idea how to fix the discolorations it caused. I see all kinds of fixes for foods and oils online but none for cleaners. Please help, asap!!! A. When a tub... Read More

Q. Hi, I recently acid cleaned my granite tiles using a 1:20 hydrochloric acid to water solution. The problem is I didn't wet the tiles first so now the tiles look spotty. Is there any way I can remove the acid from the granite tiles? I am keen... Read More

Q. How do I remove a wine stain from my limestone floors. Also, how do I clean and seal my floors? I’ve had them for 10 years and they need cleaning in high traffic areas. A. Limestone is a beautiful but delicate calcium-based stone, and its... Read More

Q. Your video talks about a neutral cleaner. Can you expand on what this would be or recommend something? Thank you. A. Whether you need expert services from skilled PROS, or are looking for care and maintenance how-to's, or tips for making... Read More

Q. Spilled gun cleaner on my stone topped coffee table. It left a white stain. How can I remove this? A. Natural stone may not look porous, but it is. Liquids and chemicals can soak below the surface. Gun cleaners often contain strong solvents that... Read More

Q. I have laid kota stone on all my stairs and corridor doors. After installation, there were a few stains on the paint and concrete while laying stones. As we didn’t know how to clean the stone, we used thinner and acid to remove those stains.... Read More

Q. We have a new home with black limestone in the master bathroom shower. I am looking to make a DIY cleaner for routine cleaning of the stone. Do you have a recipe or suggestion of products to use to make the cleaner? A. DIY cleaners can be risky... Read More

Q. I just finished putting in a new black marble shower wall... literally giving it its first cleaning. I had no idea that some bathroom cleaners would immediately etch into it. Please, for the love of God, tell me there’s something I can do...... Read More

Q. I have a problem with a marble tabletop and need to get some advice on what may have caused it. The marble has lots of spots plus a few ring-shaped marks. The marks cannot be cleaned off. The table was delivered in pristine condition. Is it... Read More