Q. I have a water ring where a plant was sitting on my hearthstone, which I believe is limestone. Is there any way to remove it? I appreciate your help. A. Limestone is beautiful but porous and sensitive to moisture. Water rings left behind on stone... Read More

Q. I purchased prefab granite counters after being told it was every bit as good as regular granite slabs. They were installed in January and in March I started noticing the granite was cracking and small pieces popping up. A piece got caught in my... Read More

Q. I bought 3 beautiful slabs of quartzite for my bathroom countertops and tub surround. The stone company I purchased them from told me it was very hard stone and to make sure my fabricator could work with it. My fabricator said "no problem". My... Read More

Q. We recently decided to use our small patio set, and we took it out of storage, and there is a broken bird a egg on the stone top. Obviously, this must have happened in spring. The contents of the egg is as hard as a rock. Is there a safe solution... Read More

Q. After making homemade bath bar soap (consisting of tallow, coconut oil, palm oil, and lye), upon removal from the forms, we placed the soap blocks on wax paper and set it on our quartz counter tops. After being gone for a few days, we returned to... Read More

Q. After we applied a color enhancer to our Eromosa stone (from Owen Sound, Ontario), we noticed some efflorescence. Not sure if it was there before the enhancer was applied. Is there any way to get rid of it? A. What you’re seeing is very... Read More

Q. We have a new Calcutta Matarazzo Dolomite kitchen honed bench top. Only in use since Xmas Day 2025. We are seeing shiny streaks across the surface. Do we need to request the stonemason to return and repolish the surface, or can you advise of... Read More

Q. My housekeeper put straight vinegar on my shiny black marble floor on the entry way only to my bedroom & bathroom. I have ordered an etch removal product. Is this all I need? What else will I need to do? Should I sand the etched area? A.... Read More

Q. What is the easiest way to remove oil stains on blue stone walkway? A. Since your question is about exterior stone, we will assume that the oil is from a vehicle engine. While different oils have different properties, the initial treatment... Read More

Q. I have interior darkly stained flagstone floors throughout the house and very difficult to clean with uneven surfaces. Can I use a steam mop on them without damage or lifting the color? A. Steam mops can damage natural stone, including flagstone,... Read More