Q. We have a new Calcutta Matarazzo Dolomite kitchen honed bench top. Only in use since Xmas Day 2025. We are seeing shiny streaks across the surface. Do we need to request the stonemason to return and repolish the surface, or can you advise of... Read More

Q. I'm hoping for some help regarding our bathroom floor which is a dark grey very porous tile that is not glazed. There has been a ring of moisture around the base of our toilet on the tile that varies at time in size from 1/4 inch to 2 inches... Read More

Q. My countertops were just installed and the tile guy left an ink pen on the island counter. It leaked and I now have a blue stain on my Calacatta marble slab. Any advice on how to remove it. I used acetone and alcohol. It did lighten up, but I can... Read More

Q. Your video talks about a neutral cleaner. Can you expand on what this would be or recommend something? Thank you. A. Whether you need expert services from skilled PROS, or are looking for care and maintenance how-to's, or tips for making... Read More

Q. Some lime juice got spilled on my Bluestone table top and it left a big dull spot. Is there anything I can do to bring back the shine? A. The great news is that in most cases, natural stone can be restored to look like new. Unlike marble,... Read More

Q. My pickling vinegar bottle (7 percent acidic) leaked on my flagstone floor. I made a paste of baking soda and applied it after washing the floor with stone floor cleaner. I let the paste sit for the afternoon to no avail. I would appreciate any... Read More

Q. After making homemade bath bar soap (consisting of tallow, coconut oil, palm oil, and lye), upon removal from the forms, we placed the soap blocks on wax paper and set it on our quartz counter tops. After being gone for a few days, we returned to... Read More

Q. I cleaned soot off my fireplace stone, but it won't come out where it has seeped into the stone. A. Smoke and soot are made up of very fine carbon and oily particles that can become absorbed into the surface of porous stone. Once that happens... Read More

Q. We grouted our beautifully installed marble backsplash with a gray grout without sealing the marble first. Unfortunately, the marble—which was originally white has now turned grey. It seems the grout has discolored the surface. Is there... Read More