Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. I have a bathroom counter that is bluestone. Before it could be sealed a bottle of liquid hand soap was put on the surface forming a ring. Also several drops of soap were dropped on the surface causing spots. What is the best method for removing... Read More

Q. I bought 3 beautiful slabs of quartzite for my bathroom countertops and tub surround. The stone company I purchased them from told me it was very hard stone and to make sure my fabricator could work with it. My fabricator said "no problem". My... Read More

Q. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect the integrity of the stone, since apparently it's not a full-depth crack, and... Read More

Q. I purchased prefab granite counters after being told it was every bit as good as regular granite slabs. They were installed in January and in March I started noticing the granite was cracking and small pieces popping up. A piece got caught in my... Read More

Q. We recently decided to use our small patio set, and we took it out of storage, and there is a broken bird a egg on the stone top. Obviously, this must have happened in spring. The contents of the egg is as hard as a rock. Is there a safe solution... Read More

Q. After we applied a color enhancer to our Eromosa stone (from Owen Sound, Ontario), we noticed some efflorescence. Not sure if it was there before the enhancer was applied. Is there any way to get rid of it? A. What you’re seeing is very... Read More

Q. How and with what do I address a crack in a travertine table top? A. Many problems with natural stone can be resolved by homeowners. Other problems require the services of a stone restoration professional. Before you move forward with DIY repair... Read More

Q. I have interior darkly stained flagstone floors throughout the house and very difficult to clean with uneven surfaces. Can I use a steam mop on them without damage or lifting the color? A. Steam mops can damage natural stone, including flagstone,... Read More

Q. How do I remove a wine stain from my limestone floors. Also, how do I clean and seal my floors? I’ve had them for 10 years and they need cleaning in high traffic areas. A. Limestone is a beautiful but delicate calcium-based stone, and its... Read More