Q. My housekeeper put straight vinegar on my shiny black marble floor on the entry way only to my bedroom & bathroom. I have ordered an etch removal product. Is this all I need? What else will I need to do? Should I sand the etched area? A.... Read More

Q. Our house was built in 1967 and has black slate flooring inside and on the porch and terrace. We've had some restoration work done, but we're not happy with how it looks. Even after sealing, it doesn't have the polished or wet look... Read More

Q. A little too late I've discovered that travertine was not the best choice for the master bathroom (walls and floor) of the house we are renovating for the purpose of selling. The semi polished stones looked lovely at the store but once... Read More

Q. What should I use to get out polyurethane stain on my sandstone step? A. The methods for removing polyurethane from stone will vary, depending on what type of polyurethane caused the stain. Each type behaves differently once it hardens or seeps... Read More

Q. Spilled gun cleaner on my stone topped coffee table. It left a white stain. How can I remove this? A. Natural stone may not look porous, but it is. Liquids and chemicals can soak below the surface. Gun cleaners often contain strong solvents that... Read More

Q. I have polished white marble that is too slippery for the floor. What is the best way to take away the polish? I have not laid the tile yet. We are planning to lay the floor ASAP. A. The route you choose to take to make this floor more slip... Read More

Q. Someone spilled white wine on my onyx table last night. I wiped it up, but this morning I see that it looks like it penetrated the table and left a dull finish about 15 inches wide. Any suggestions on what to do? I have a feeling time is of the... Read More

Q. I just finished putting in a new black marble shower wall... literally giving it its first cleaning. I had no idea that some bathroom cleaners would immediately etch into it. Please, for the love of God, tell me there’s something I can do...... Read More

Q. I have a problem with a marble tabletop and need to get some advice on what may have caused it. The marble has lots of spots plus a few ring-shaped marks. The marks cannot be cleaned off. The table was delivered in pristine condition. Is it... Read More

Q. 25 years ago, our painter applied a sealant, possibly epoxy, polyurethane, or acrylic, to a new flagstone interior entry. It‘s held up beautifully. We are about to install flagstone in a small breakfast room. We want to retain the color of... Read More