Q. How can I remove paint drops marks from full body porcelain tiles? It is oil base and water base paint. A. Methods for removing paint marks from full-body porcelain tiles depend on the type of paint and how long it has been there. For water-based... Read More

Q. We just finished the installation of our walkway with bluestone 4 weeks ago. However, on almost every piece of the stone, there are different shapes and sizes of water stains like footprints or footballs on them and never go away even in the dry... Read More

Q. I am facing a problem with my Calacatta marble floor. Some tiles are getting darker because of the moisture content increment, so is there any chemical that can be used to suck out the moisture from marble, and return it into white color? Thanks... Read More

Q. How do I clean a yellow marble figurine to make it white again? I have tried marble cleaner to no avail. A. Your DIY methods will differ depending on how the marble turned yellow. One possibility is that the stone absorbed some sort of staining... Read More

Q. I have an (intentionally) distressed marble seat in my shower. After years of use, there is a build up of white on top of it. How do I get rid of it? Thanks. A. What you're describing is likely soap scum, mineral deposits from hard water, or... Read More

Q. I purchased prefab granite counters after being told it was every bit as good as regular granite slabs. They were installed in January and in March I started noticing the granite was cracking and small pieces popping up. A piece got caught in my... Read More

Q. I have tried removing rust stains on these stone columns (on testing the base is limestone), and I believe the columns are the same? I've used a number of different branded products and oxalic acid but none of these have removed/lessened the... Read More

Q. After we applied a color enhancer to our Eromosa stone (from Owen Sound, Ontario), we noticed some efflorescence. Not sure if it was there before the enhancer was applied. Is there any way to get rid of it? A. What you’re seeing is very... Read More

Q. How and with what do I address a crack in a travertine table top? A. Many problems with natural stone can be resolved by homeowners. Other problems require the services of a stone restoration professional. Before you move forward with DIY repair... Read More

Q. We have a new Calcutta Matarazzo Dolomite kitchen honed bench top. Only in use since Xmas Day 2025. We are seeing shiny streaks across the surface. Do we need to request the stonemason to return and repolish the surface, or can you advise of... Read More