Some agglomerate tiles are poorly manufactured and will have tiny air holes which open up when ground. This most likely what happened in this case. These tiny holes are so small that it is difficult to get grout and polyester to flow into them. To... Read More

The wavy pattern you are describing is usually caused by honing with diamonds that are too flexible. Most of the time there is a flexible cushion where the diamonds attach to the drive pad. The diamonds float over the floor and do not hone the floor... Read More

Q. My fireplace surround is a honey colored marble which has become stained black from what I assume is smoke/soot from building fires in it. These stains appear to be below the surface, that is to say that the marble retains its sheen and most of... Read More

Q. Hello I am looking for some help to correct water rings on our sealed travertine table. There are splash marks and rings where glasses were placed. This is a brand new table and I'm hoping to fix the rings before sealing the table with a... Read More

Q. The shine on our travertine marble has not looked even since it was installed. The installer told us that this was characteristic of the stone. Is this true? A. Your installer is correct. Most travertine contains many holes that are filled with a... Read More

Q. I was looking online for articles about quartzite countertops. We recently had one installed, and we're having issues with a crack that appeared. I need some information. Should my problematic new countertops be repaired or replaced? The... Read More

Q. How do get the stain from furniture polish to come up? We used Scott’s liquid gold and accidentally ended up with a ring on the limestone hearth. A. These type of stains can be difficult to remove. You will need to use a poultice with a... Read More

Q. How should I perform routine maintenance for my granite countertops? A. Granite countertops will give you a lifetime of easy to maintain elegance if you use the right products. Don't use the wrong products. Be sure that you follow some simple... Read More

Q. I'm totally confused and need help. I'm looking to redo my bathroom and getting different answers on the use of stone tiles for the bathroom and shower. I have been told everything from it is very easy to seal and should only to be... Read More

Q. Can you please provide some definition of Sealer for Stone?A. Excellent question! For starters, when referring to stone, the word sealer is wrong. Well, technically it is not, but the reason that it is wrong is because sealers for stone are... Read More