Q. I cleaned soot off my fireplace stone, but it won't come out where it has seeped into the stone. A. Smoke and soot are made up of very fine carbon and oily particles that can become absorbed into the surface of porous stone. Once that happens... Read More

Q. My new puppy climbed up on my limestone hearth slab on my fireplace and pooped. I cleaned it up right away, but there is a shadow of a stain left behind. What would I use to remove the stain? It's brand new, and we hadn't gotten it... Read More

Q. I have an outdoor fireplace that has leuders stone for the bench in front of the fireplace. The stone is a light gray / off white color, and I recently spilled citronella oil on it. We had a mosquito candle on top of the fireplace, and it... Read More

Q. Unfortunately, I had a decorative Halloween candle holder with the fake light in it turned on. Part of the black plastic from the candle holder melted from the heat of the fireplace and ran down the mantel. I cannot get the stain out of the cast... Read More

Q. I spilled a little bit of floor wax on the stone that sits in front of my fireplace. Can you tell me how to get that stain off? It’s been on there for a couple of years, I’m afraid. Thank you. A. Removing floor wax from your stone... Read More

Q. We recently placed travertine on our fireplace surround and applied a sealer. We are not happy with the color. It is dull. Can we use a color enhancer sealer and get results? How long do we need to wait? A. It’s understandably disappointing... Read More

Q. How do I get rid of candle wax (black) on a stone fireplace? A. Black candle wax can be frustrating to remove, especially on a porous surface like stone. There are usually two challenges to address: the wax itself, which can seep into the stone,... Read More