Q. Our house was built in 1967 and has black slate flooring inside and on the porch and terrace. We've had some restoration work done, but we're not happy with how it looks. Even after sealing, it doesn't have the polished or wet look... Read More

Q. How and with what do I address a crack in a travertine table top? A. Many problems with natural stone can be resolved by homeowners. Other problems require the services of a stone restoration professional. Before you move forward with DIY repair... Read More

Q. My housekeeper put straight vinegar on my shiny black marble floor on the entry way only to my bedroom & bathroom. I have ordered an etch removal product. Is this all I need? What else will I need to do? Should I sand the etched area? A.... Read More

Q. We have a new construction home with dense soapstone. Throughout the house, including the wood floors, tile floors, granite composite sink, and soapstone countertops, I am seeing marks that look like drips or drops. All of the spots are lighter in... Read More

Q. I bought travertine tile, and when I got home I realized one side was polished and the other unfinished. I prefer the unfinished side. Is it possible for me to mud with the polished side down or will it not stick to the mud and pop up? Is there a... Read More

Q. I recently moved into a home built in 1980 that has travertine tiles in all of the common rooms of the house including the bathrooms. It is a beautiful stone, but I personally hate it. It is just too much beige, and I also feel it dates the home.... Read More

Q. Hi - i need help identifying the type of stone on my countertop and the best materials to maintain/ care. A. Without an image or description of your countertop, we cannot determine what type of stone you have. Nevertheless, we will do our best to... Read More

Q. Started a project of refinishing my kitchen table. I put polyurethane on the table top. I must have spilled some of the poly on my granite. It has hardened. How do I remove from my granite? Thank you! A. If the polyurethane spill is large, thick,... Read More

Q. Stain on white granite is plant food for flowers. Color of stain is blue. Have tried stone cleaner at least 3 time with no success. A. Blue stains from water-soluble fertilizer can be surprisingly stubborn on light granite. The color usually comes... Read More

Q. How can I remove drip stains caused by hydrochloride acid that was mixed 10:1 with water?? I was washing the walls and only left the acid mix on for no longer than 5 mins but the lower tiles have drip lines on them. A. What is the tile is... Read More