Q. I just bought a house that has very dated floral designs baked into various kitchen tiles on the counters and backsplash. Is it possible to remove the design and repaint the tile? I would be ok with a different color tile as long as I could remove... Read More

Q. What is the best way to remove a blue stain on flagstone caused by plant fertilizer? It is several days old. The flagstone is an outside border on a raised planter bed. A. Blue fertilizer stains can be challenging on flagstone, especially outdoors... Read More

Q. I am a project manager for an insurance company. I have a project at a post office that has terrazzo floors. It looks like there are long cracks that I assume follow a stress crack in the concrete below. I need to give the customer an idea what it... Read More

Q. My housekeeper put straight vinegar on my shiny black marble floor on the entry way only to my bedroom & bathroom. I have ordered an etch removal product. Is this all I need? What else will I need to do? Should I sand the etched area? A.... Read More

Q. How do I remove a wine stain from my limestone floors. Also, how do I clean and seal my floors? I’ve had them for 10 years and they need cleaning in high traffic areas. A. Limestone is a beautiful but delicate calcium-based stone, and its... Read More

Q. Stain on white granite is plant food for flowers. Color of stain is blue. Have tried stone cleaner at least 3 time with no success. A. Blue stains from water-soluble fertilizer can be surprisingly stubborn on light granite. The color usually comes... Read More

Q. My countertops were just installed and the tile guy left an ink pen on the island counter. It leaked and I now have a blue stain on my Calacatta marble slab. Any advice on how to remove it. I used acetone and alcohol. It did lighten up, but I can... Read More

Q. I have a limestone countertop and I have a pen ink stain that I am trying to remove. I've removed a lot of it, but there is still remaining. How should I proceed in removing the stain completely? Thank you! A. Ink stains are no fun,... Read More

Q. What should I use to get out polyurethane stain on my sandstone step? A. The methods for removing polyurethane from stone will vary, depending on what type of polyurethane caused the stain. Each type behaves differently once it hardens or seeps... Read More

Q. I hired a cleaner and she used a limescale remover with mold control. It appears to have left white stains on my bathroom stone tiles. These don’t wash away with water. What should I do? A. What you’re seeing is likely etching, not... Read More