Q. I am a project manager for an insurance company. I have a project at a post office that has terrazzo floors. It looks like there are long cracks that I assume follow a stress crack in the concrete below. I need to give the customer an idea what it... Read More

Q. How and with what do I address a crack in a travertine table top? A. Many problems with natural stone can be resolved by homeowners. Other problems require the services of a stone restoration professional. Before you move forward with DIY repair... Read More

Q. I just received a new quartzite install, and there is a crack at the sink extending to the hole for the soap dispenser. The fabricator claims it does not affect the integrity of the stone, since apparently it's not a full-depth crack, and... Read More

Q. White Macaubus quartzite was installed yesterday and I noticed this "crack" when I hit gone from work and inspected it. Question is, is it a crack or fissure? When I run my nail over it, it does get caught. Just want to make sure I handle this... Read More

Q. We had a quartzite counter island installed. The top was set flat on the cabinet, and there has been no movement. A crack appeared about one month after the installation. The crack goes opposite of the natural veining in the stone. There is a... Read More

Q. I purchased prefab granite counters after being told it was every bit as good as regular granite slabs. They were installed in January and in March I started noticing the granite was cracking and small pieces popping up. A piece got caught in my... Read More

Q. I bought 3 beautiful slabs of quartzite for my bathroom countertops and tub surround. The stone company I purchased them from told me it was very hard stone and to make sure my fabricator could work with it. My fabricator said "no problem". My... Read More

Q. My home is approximately 1 year old. And the main floor has porcelain tile. Over the past few months we noticed the grout changing color (darker) in only some spots throughout the home. The spots are about 1-1/" in length. Since we are still under... Read More

Q. I have interior darkly stained flagstone floors throughout the house and very difficult to clean with uneven surfaces. Can I use a steam mop on them without damage or lifting the color? A. Steam mops can damage natural stone, including flagstone,... Read More

Q. Spilled gun cleaner on my stone topped coffee table. It left a white stain. How can I remove this? A. Natural stone may not look porous, but it is. Liquids and chemicals can soak below the surface. Gun cleaners often contain strong solvents that... Read More