Q. Can an impregnator be used to waterproof stone? A. Not exactly. An impregnator will make the stone water resistant, but it will not make it waterproof. Impregnating sealers are designed to penetrate the surface and fill the microscopic pores... Read More

Q. I have an (intentionally) distressed marble seat in my shower. After years of use, there is a build up of white on top of it. How do I get rid of it? Thanks. A. What you're describing is likely soap scum, mineral deposits from hard water, or... Read More

Q. Hi, I recently acid cleaned my granite tiles using a 1:20 hydrochloric acid to water solution. The problem is I didn't wet the tiles first so now the tiles look spotty. Is there any way I can remove the acid from the granite tiles? I am keen... Read More

Q. Stain on white granite is plant food for flowers. Color of stain is blue. Have tried stone cleaner at least 3 time with no success. A. Blue stains from water-soluble fertilizer can be surprisingly stubborn on light granite. The color usually comes... Read More

Q. Water feature has chlorine residue buildup causing a white stain on natural rock waterfall. How can I remove the chlorine residue from the rock? A. What you are seeing is likely mineral deposits. Chlorinated water doesn’t cause the deposits,... Read More

Q. How do I get a motor oil stain out of my blue stone deck? A. Motor oil is resistant to water-based cleaning. It also has certain properties that make it highly adhesive to surfaces, and its amber/black color can easily transfer into porous... Read More

Q. A rubber-backed coir mat stained my pavers. How do I remove it? A. Before attempting full stain removal, it’s best to perform a small test poultice using an appropriate solvent such as methyl ethyl ketone (MEK) or mineral spirits. NOTE:... Read More

Q. I have a bathroom counter that is bluestone. Before it could be sealed a bottle of liquid hand soap was put on the surface forming a ring. Also several drops of soap were dropped on the surface causing spots. What is the best method for removing... Read More

Q. I have polished white marble that is too slippery for the floor. What is the best way to take away the polish? I have not laid the tile yet. We are planning to lay the floor ASAP. A. The route you choose to take to make this floor more slip... Read More

Q. My porcelain tiles were very slippery (dangerous) when wet, so I used a product to make them more slip-resistant. It worked, but now I have several tiles with 5 or 6 droplet-like stains that I can't remove. The anti-slip product contains... Read More