Q. I very recently purchased a bluestone dining room table. There is now a white circle. I'm thinking that it came from a beer bottle that was placed on the table without a coaster. I tried a poultice of baking soda and water paste, but it did... Read More

No, it doesn’t seem you are doing anything wrong. The possible problem is that the metal bond diamond has a rough edge. This is another common problem with some of the metal bond diamonds. When they cut the diamond at the factory, the edge is... Read More

If these scratch patterns are what I think they are then they probably occurred during fabrication. Some polishing machines have ten inch diameter polishing heads. It is not unusual to have these patterns show up after the floor has been polished.... Read More

The sealer has left a hard silicone residue on the tile’s surface. To remove the excess silicone, the tile will have to be scrubbed with an abrasive cleaner. Several kitchen-type abrasive cleaners are available which will remove this film. If... Read More

Poulticing Walls and Other Vertical Surfaces Making sure that a poultice is held securely in place is important for several reasons: The poultice needs continuous contact with the surface to work properly. If the poultice shifts off of the stained... Read More

Applying an Impregnator to a Wall or Vertical Surface It can be challenging to apply an impregnator to a natural stone wall or vertical surface, because gravity causes the product to drip and dribble before it has time to be absorbed. It is no... Read More

Travertine is a marble that has a lot of holes. These holes are filed at the factory with a colored Portland cement. When you polish the marble the fillers do not take a polish. This is why you get dull spots. The only way to eliminate the dull spots... Read More

Q. Is there a product that will remove water rings from a polished marble surface?A. What are commonly mistakenly referred to as water rings are generally etch marks. Etching is actually surface damage caused by a chemical reaction from an acidic... Read More

Q. My new marble floor has a white powder on it. It cleans up with water, but keeps coming back. Is there anything I can use to clean it off permanently? A. This is a common condition, especially if the floor is new. When the marble is installed, it... Read More

The best way to protect delicate surfaces such as these is to lean a section of stiff plexiglass or similar material up against the wall . These materials can be purchased in hardware and home centers in four by eight foot sheets. There is no need to... Read More