Q. We just sealed our marble tile with a water-based sealer. There is now a light, rainbow-like film on the surface of the tile. I have used every cleaner I could purchase to try get it off, but it won’t budge. Any suggestions?   A. Sealing... Read More

Q. I have a new quartz countertop in a Statuario marble pattern - mostly white with gray veins. I'm getting rings. Is it from hard water or could something else be causing it? What is the best way to get them out? A. In most cases, rings on... Read More

Q. We just bought a home with 11-year-old soapstone kitchen counters. Which product do you recommend to remove the rings and also a product for daily cleaning? Thank you for your help. A. Soapstone countertops are a lot like a favorite pair of blue... Read More

Q. I have a water ring where a plant was sitting on my hearthstone, which I believe is limestone. Is there any way to remove it? I appreciate your help. A. Limestone is beautiful but porous and sensitive to moisture. Water rings left behind on stone... Read More

Q. I recently moved into a home built in 1980 that has travertine tiles in all of the common rooms of the house including the bathrooms. It is a beautiful stone, but I personally hate it. It is just too much beige, and I also feel it dates the home.... Read More

Q. Our bathroom countertops are dark grey Limestone. There is a 4 inch round white stain on the countertop beside the sink. I THINK IT IS TOOTHPASTE RESIDUE. We are listing our house for sale this week and the stain needs to disappear ASAP. A.... Read More

Q. How can I remove drip stains caused by hydrochloride acid that was mixed 10:1 with water?? I was washing the walls and only left the acid mix on for no longer than 5 mins but the lower tiles have drip lines on them. A. What is the tile is... Read More

Q. I very recently purchased a bluestone dining room table. There is now a white circle. I'm thinking that it came from a beer bottle that was placed on the table without a coaster. I tried a poultice of baking soda and water paste, but it did... Read More

No, it doesn’t seem you are doing anything wrong. The possible problem is that the metal bond diamond has a rough edge. This is another common problem with some of the metal bond diamonds. When they cut the diamond at the factory, the edge is... Read More

If these scratch patterns are what I think they are then they probably occurred during fabrication. Some polishing machines have ten inch diameter polishing heads. It is not unusual to have these patterns show up after the floor has been polished.... Read More