A poultice will work best at temperatures above 75 degrees Fahrenheit. Do not apply poultice below freezing temperatures. CAUTION Do not attempt to heat a poultice. Certain chemicals will ignite or explode when heated. Refer to the MSDS. Read More

Q. We had a quartzite counter island installed. The top was set flat on the cabinet, and there has been no movement. A crack appeared about one month after the installation. The crack goes opposite of the natural veining in the stone. There is a... Read More

Always use cold to warm water to mix a poultice. Certain chemicals will be become very reactive in hot water and can be dangerous. TIP Many chemicals when mixed with water will generate their own heat. For this reason never mix a poultice in a paper... Read More

Q. Is it safe to use a steam cleaner on marble shower walls/floors and granite countertops?   A. Under normal circumstances typical heavy duty steam cleaners are too high temp and are not recommended. Why? Because of thermal expansion and... Read More

  This will depend in which climate your building is located. If located in the northern hemisphere never schedule cleaning during the winter months since freezing temperature can cause the stone to spall. The best times are in late spring or early... Read More

As mentioned above, the recrystallization process does not like moisture. The floor needs to be dry before recrystallization isapplied. It may take at least 24 hours for the floor to dry depending on humidity and temperature. Purchase a moisture... Read More

Q. Will the cold cause my stone to crack, or is there some way to treat it to prevent this? A. Being natural, no two stones are going to have the exact same characteristics. That being said, freezing temperatures alone do not affect stone. What... Read More

At this time there is no process that can fully restore the glaze to a ceramic tile floor. The glaze on ceramic tile is achieved by baking the tile at very high temperatures which cannot be achieved after installation. There are, however, a number of... Read More

There are several methods that can be used to remove spray paint from granite. Time is of the essence, the quicker you can remove the paint the less likely it will penetrate deeply into the stone. If the stone is polished, try scraping the paint... Read More

When you should clean an old stone building will depend on which climate your building is located in. If located in the northern hemisphere never schedule cleaning during the winter months, since freezing temperatures can cause the stone to spall.... Read More