Q. We recently decided to use our small patio set, and we took it out of storage, and there is a broken bird a egg on the stone top. Obviously, this must have happened in spring. The contents of the egg is as hard as a rock. Is there a safe solution... Read More

Q. What product is successful to remove calcium build-up on our family marble gravestone?  A. The best products for removing calcium build-up on marble gravestones, headstones, monuments, and other exterior marble are cleaners specifically made for... Read More

Q. How and with what do I address a crack in a travertine table top? A. Many problems with natural stone can be resolved by homeowners. Other problems require the services of a stone restoration professional. Before you move forward with DIY repair... Read More

Q. My housekeeper put straight vinegar on my shiny black marble floor on the entry way only to my bedroom & bathroom. I have ordered an etch removal product. Is this all I need? What else will I need to do? Should I sand the etched area? A.... Read More

Q. I bought travertine tile, and when I got home I realized one side was polished and the other unfinished. I prefer the unfinished side. Is it possible for me to mud with the polished side down or will it not stick to the mud and pop up? Is there a... Read More

Q. Our bathroom countertops are dark grey Limestone. There is a 4 inch round white stain on the countertop beside the sink. I THINK IT IS TOOTHPASTE RESIDUE. We are listing our house for sale this week and the stain needs to disappear ASAP. A.... Read More

Q. How can I remove drip stains caused by hydrochloride acid that was mixed 10:1 with water?? I was washing the walls and only left the acid mix on for no longer than 5 mins but the lower tiles have drip lines on them. A. What is the tile is... Read More

Q. How can I remove paint drops marks from full body porcelain tiles? It is oil base and water base paint. A. Methods for removing paint marks from full-body porcelain tiles depend on the type of paint and how long it has been there. For water-based... Read More

Q. I hired a cleaner and she used a limescale remover with mold control. It appears to have left white stains on my bathroom stone tiles. These don’t wash away with water. What should I do? A. What you’re seeing is likely etching, not... Read More

Q. I very recently purchased a bluestone dining room table. There is now a white circle. I'm thinking that it came from a beer bottle that was placed on the table without a coaster. I tried a poultice of baking soda and water paste, but it did... Read More